Assistant Community Home Manager

Archway Programs; New Jersey; On-site; USD 24,000 - 34,000; Full time

Job summary

Archway Programs is seeking an Assistant Manager for Thompson Grove Community Home in Monmouth County, NJ. The role supports group home operations, supervises staff and ensures daily operations align with policy and quality standards.

Responsibilities include maintaining safety and infection control, protecting client information, and fostering respectful, professional interactions with residents, families, and external partners. Day shifts are standard; weekend coverage may apply.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree – preferred.
• Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position.

Responsibilities

• Maintains established division policies and procedures, objectives, quality assurance, safety, environmental, and infection control standards.
• Guards the confidentiality of client information.
• Provide culturally sensitive services based on knowledge of cultural diversity to accomplish quality client care.
• Respond professionally, timely and respectfully in all communications with clients and colleagues.
• Cooperate with Archway Programs, DHS and DDD representatives during inspections and investigations.

Skills

Excellent communication skills

Crisis Intervention/Prevention

Customer Service

English proficiency

Education

High School diploma or GED

Bachelor's degree – preferred

Tools

Computer

Telephone

Typewriter

Job description

Job Details

Job Location: Thompson Grove Community Home - Monmouth County, NJ 07728

Position Type: Full Time

Education Level: High School

Salary Range: $21.00 - $21.00 Hourly

Travel Percentage: Negligible

Job Shift: Day

The general function of the department:

To service developmentally disabled adults in a 24-hour residential setting.

The primary purpose of this position:

• Assists the group home managers in running and maintaining group homes and manages in the absence of any of the managers.

Specific duties and responsibilities

• Maintains established division policies and procedures, objectives, quality assurance, safety, environmental, and infection control standards.
• Guards the confidentiality of client information from both outside persons and Archway Program employees that do not require this information to perform their job duties.
• Provide culturally sensitive services that are based on knowledge of cultural diversity to accomplish quality client care.
• Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience, and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Archway Programs standards.
• Cooperate fully with Archway Programs, Department of Human Services, and Division of Developmental Disabilities representatives in any and all inspections and/ or investigations.

Examples of Work:

Note: The examples of work listed below are for illustrative purposes only. The Assistant Manager may not perform all duties listed. Conversely, all duties performed on the job may not be listed.

• Assists in planning weekly schedules for staff.
• Assists in developing, updating, monitoring, implementing and evaluating IHP.
• Actively participates, cooperates and complies with Archway Quality Assurance Policy and Procedures.
• Actively works to maintain compliance with Licensing standards, DDD Policy and Procedures and Archway Policy and Procedure.
• Assists in planning consumer shopping trips.
• Assists in planning recreational activities.
• Runs weekly consumer meetings.
• Assists in consumer fund management.
• Supports group home manager at all times in all phases of supervision, when necessary.
• Responsible to see that daily chores are performed by residents and staff.
• Performs any and all other assigned duties.
• Is on-call as required and assigned by the GH Manager or GH Coordinator.

Qualifications

Minimum educational requirements:

• high school diploma or GED required
• bachelor’s degree – preferred

Minimum experience required:

• one year- residential or health care
• other - One year working with developmentally disabled

Other knowledge, skills, and certifications required:

• Appointees will be required to possess a valid driver’s license only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position
• Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
• Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
• Clean driving record
• Excellent communication skills
• Skilled at Crisis Intervention/Prevention
• Knowledge of Archway Quality Assurance Policy and Procedure
• Knowledge of DDD Policy and Procedures
• Knowledge of behavior modification techniques
• Knowledge of Licensing Standards
• Knowledge of Human Resource/Employee Relation Issues
• CPR, FA, and DDD pre-service within 90 days of hire.
• Any and all other trainings/ in-services as assigned by Archway Programs.

The number of employees supervised by this position: Jointly responsible for supervising 8-15 employees, along with the Group Home Manager.

The usual internal and external contacts:

• Internal - all group home staff, group home manager, program director, administrative staff, consumers.
• External – doctors, other human service agencies, parents, and vendors

Note: Employee must obtain and provide certification of pre-employment physical and mantoux test at their own expense with verifies freedom from restrictions which would impair job performance and freedom from tuberculosis. Physical and mantoux must be completed annually thereafter at the employee’s expense.

The percent of time spent on physical activity while performing the job functions:

• a) Sitting 35%
• b) Standing 35%
• c) Other (i.e. - bending) 30%
• Total 100%

The percent of time spent on physical effort while performing the job functions:

• a) Lifting 15%
• b) Carrying 15%
• c) Pushing / Pulling 15%
• d) Other (i.e. - reaching) 55%
• Total 100%

The percent of time spent on sensory effort while performing the job functions:

• a) Visual 25%
• b) Hearing 25%
• c) Speaking 25%
• d) Other (i.e. - touching) 25%
• Total 100%

The percent of travel involved with the position:

Varies - Employees help consumers with every aspect of daily living. Travel may include doctor’s appointments, shopping, workshops, occasional trips, etc.

Machines or equipment used:

• (*) typewriter
• (*) telephone
• (*) computer
• (*) photocopier
• (*) fax
• (*) other - list

The working conditions that apply to this position are:

Normal house environment

Any safety conditions or hazards associated with this position:

Normal household hazards, consumers may at times become verbally or physically abusive, driving hazards.

Additional comments:

Employees may also be responsible for assisting consumers in walking, wheelchair handling, and bathing.