Assistant Club Manager

BJ's Wholesale Club; Mechanicsburg (Cumberland County); On-site; USD 55,350 - 67,650; Full time

Benefits offered by this job

Weekly Pay

Free BJ's Memberships

Generous Paid Time Off

Flexible Health Benefits

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club in Mechanicsburg is seeking an Assistant Club Manager in Training to provide strategic leadership and enhance team performance. The ideal candidate will manage club departments, ensuring compliance with policies, delivering excellent member service, and achieving financial performance goals.

You will enjoy benefits such as weekly pay, generous paid time off, health benefits, and an opportunity to join a dynamic team with a focus on growth.

Qualifications

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager.
• Excellent communication skills and ability to lead and motivate a large team.
• Solid understanding of shrink controls and customer service.

Responsibilities

• Provide strategic department leadership.
• Drive sales and inventory control.
• Ensure compliance and safety.

Skills

Communication skills

Leadership capabilities

Results-driven

Problem solving

Education

High school diploma and/or college degree

Tools

MS Word

MS Excel

Job description

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

Working closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. The AMIT role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. The trainee will receive focused development and experience aligned to their designated track and will ultimately oversee the corresponding departments, ensuring consistent execution of policies and procedures, a positive member service experience, Grand Opening Look Daily (GOLD) standard club conditions, and overall leadership.

Leadership Responsibilities

• Know the business: Exhibit strong business acumen through strategic thinking and data-driven decision-making.
• Lead through change: Model leadership competencies and act as a champion for growth.
• Communicate effectively: Provide teams with the information, direction, and support needed to succeed.
• Build high-performing teams: Foster collaboration, provide clear direction, and hold team members accountable.
• Deliver results: Set clear expectations, follow up consistently, and drive execution.
• Develop talent & team: Consistently foster a culture of growth by actively developing team members through collaboration, coaching, and empowerment.
• Display leadership: Demonstrate strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively.

Team Member Engagement

• Teach, coach, and lead: Support team development through training, feedback, and on-the-job coaching.
• Drive values-based culture: Promote strategic thinking, ethical decision-making, and inclusion.
• Create a safe and collaborative environment: Foster open communication and team trust.
• Recognize and retain top talent: Celebrate achievements and focus on career growth.

Member Experience

• Guarantee service excellence: Ensure GOLD Member Standards are met.
• Monitor engagement levels: Observe Member engagement and department execution to ensure a premium shopping experience.
• Resolve concerns: Support team in resolving Member issues and delivering satisfaction.

Consistently Run Great Clubs with Great Standards

• Maintain club standards: Consistently deliver GOLD Standards.
• Raise the bar: Ensure club is at or better than all Bottom Quartile core KPIs relevant to the role.

Achieve Financial Performance

• Cost discipline: Meet or exceed labor and supply plans for your club.
• Drive performance and profitability: Use reporting to identify trends and areas of opportunity.
• Understanding the business: Acquire a deep knowledge of key metrics and reporting for total club and department performance.

Major Tasks, Responsibilities, And Key Accountabilities

• Provide strategic department leadership.
• Recruit, hire, and onboard team members.
• Oversee labor planning and scheduling.
• Drive sales, inventory control, and shrink management.
• Champion member experience standards.
• Execute operational readiness.
• Lead department talent management.
• Utilize tools and reporting for decision-making.
• Ensure compliance and safety.
• Support special initiatives and transitions.
• Maintain equipment and facilities.
• Perform cross-functional support as needed.
• Utilize BJ’s MY WORK System.
• Operate equipment safely as required.
• Maintain regular attendance.

Qualifications

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and a solid work ethic.
• Excellent communication skills and ability to lead and motivate a large team.
• Solid understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
• Demonstrated leadership capabilities for cross-functional teams.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures.
• Completion of company training program preferred.
• High school diploma and/or college degree preferred.
• Basic computer knowledge (MS Word, MS Excel, Email).
• Must be able to obtain and maintain Servsafe certification.
• Forklift operator required.
• Open shift availability required.
• At least 18 years of age.

Job Conditions

• Frequent movement on hard surfaces and occasional bending, pulling, and reaching.
• Regular lifting of up to 30 pounds; occasional heavier lifting with assistance.
• Exposure to temperature extremes and loud noises within perishable areas.
• Potential exposure to cleaning agents.

Pay range: starting from $61,500.00.

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.