Assistant Closing Manager Full Time

BJ's Wholesale Club, Inc.; Glen Burnie (MD); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Health Benefits

401(k)

Job summary

BJ’s Wholesale Club, Inc. is seeking an Assistant Closing Manager to lead club operations, especially Recovery, Utility and Perishable departments, and to act as Manager on Duty as needed. You will coach teams, uphold GOLD standards, and ensure a premium member experience during closing shifts.

The role requires ServSafe certification, a proactive leader mindset, and the ability to manage overnight prep and training in a fast-paced environment.

Qualifications

• 2 years of experience in retail, supermarket, or warehouse perishable operations preferred.
• SERV Safe certification required.
• High school diploma required; college degree preferred.

Responsibilities

• Oversee, when MOD, Recovery, Utility, and Perishable departments to ensure all areas are clean, stocked, and ready for morning open.
• Provide leadership and direction within the club and drive club performance.
• Audit compliance and collaborate with Business Partners; onboard, certify, and train to ensure food safety and operational excellence.

Skills

Leadership

Team management

Operational excellence

Education

High school diploma

College degree preferred

Tools

MS Word

Excel

Email

Job description

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Job Summary

Working closely with the Closing Manager the Assistant Closing Manager is responsible for providing leadership and direction within the club and driving club performance. Specifically overseeing, when you are the MOD, recovery, utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open. In addition to team leadership, the manager is accountable for maintaining policies and procedures, delivering a positive service experience to members, providing Grand Opening Look Daily (GOLD) club conditions, and providing leadership and direction within the club. The Assistant Closing Manager assists in audit compliance efforts, drives collaboration with Business Partners (BPs), and oversees onboarding, certification, and training to ensure food safety and operational excellence. This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification is required and must be maintained in good standing. In Florida, this role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight. Must complete yearly certification for a forklift license. The qualifier certification exam must be taken online with video. BJ’s covers any applicable cost associated and training.

Leadership Responsibilities

• Know the business: Exhibit strong business acumen through strategic thinking and data-driven decision-making.
• Lead through change: Model leadership competencies and act as a champion for growth.
• Communicate effectively: Provide teams with the information, direction, and support needed to succeed.
• Build high-performing teams: Foster collaboration, provide clear direction, and hold team members accountable.
• Deliver results: Set clear expectations, follow up consistently, and drive execution.
• Develops Talent & Team: Consistently fosters a culture of growth by actively developing team members through collaboration, coaching, and empowerment.
• Encourages continuous learning and creates opportunities for others to succeed.
• Display Leadership: Demonstrates strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively.
• Builds inclusive relationships that support a collaborative and respectful team environment.

Team Member Engagement

• Teach, coach, & lead: Support team development through training, feedback, and on-the-job coaching. Ensuring learning takes place in the flow of work.
• Drive values-based culture: Promote strategic thinking, ethical decision-making, and inclusion.
• Create a safe and collaborative environment: Foster open communication and team trust.
• Recognize and retain top talent: Celebrate achievements and focus on career growth.

Member Experience Guarantee service excellence

Ensure daily execution of GOLD Member Standards are met and are consistently reinforcing key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club. Monitor engagement levels: Observe Member engagement and department execution to ensure premium shopping experience. Resolve concerns: Support team in resolving Member issues and delivering satisfaction.

Consistently Run Great Clubs with Great Standards

Maintain Club Standards: Consistently Delivering GOLD Standards in your club. Raising The Bar: Ensuring club is at plan or better for all Bottom Quartile core KPIs relevant to role. Achieve Financial Performance Cost Discipline: Meet or Exceed Labor and Supply Plans for your club. Drive Performance and Profitability: Using reporting to identify trends and areas of opportunity. Understanding The Business: Acquire a deep knowledge of key metrics and reporting for total club and department performance.

Major Tasks, Responsibilities, and Key Accountabilities

Own end-of-day execution: Oversee Recovery, Utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open. Lead by presence: Actively walk the floor during closing hours to observe execution, engage with Members, and support team performance. Maintain GOLD Standards through close: Guarantee a Greet, Anticipate, Appreciate (GAA) and Fast, Friendly, Full, Fresh, Clean experience is delivered until the last Member exits the building. Ensure full-functioning departments through closing: Validate that registers remain open, perishable stations are attended, and all service areas are operational through the final Member transaction. Support Member issue resolution: Personally resolve or escalation Member concerns during closing to ensure and timely service recovery. Drive in-stock and freshness: Monitor evening inventory levels, product rotation, culling, and merchandising execution, with a focus on perishable departments. Enforce sanitation standards: Confirm completion of daily cleaning checklists, sweep logs, waste pulls, and safety protocols to uphold cleanliness and compliance. Lead Recovery team productivity: Coach Recovery and ...

Qualifications

2 years of experience in retail, supermarket, or warehouse perishable operations preferred. Experience in managing inventory turnover and waste reduction strategies. SERV Safe certification required. High school diploma required; college degree preferred. Basic computer proficiency (MS Word, Excel, Email) required. Open shift availability required. Must be at least 18 years of age.

Job Conditions

Frequent movement on hard surfaces and occasional bending, pulling, and reaching. Regular lifting of up to 30 pounds; occasional heavier lifting with assistance. Exposure to temperature extremes and loud noises within perishable areas. Potential exposure to cleaning agents. Must maintain all training and required certifications.

The pay range for this position is $21.00 - $26.25

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.

Who We Are

BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations and eight distribution centers across 21 states – and growing. BJ’s offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more – all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.