Assistant Clinical Trial Navigator

Javara; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Javara is seeking a Clinical Operations Assistant to support patient enrollment, coordinate visits, and maintain high standards of safety and data quality across trials in the United States.

You will work with healthcare partners and internal teams to ensure regulatory compliance, proper sample handling, and timely completion of study tasks, while developing your skills in clinical operations and patient experience.

Qualifications

• Associates or Bachelor’s Degree in related field or equivalent experience highly beneficial.

Responsibilities

• Improve patient experience while maintaining safety.
• Provide excellent customer service to patients, investigators, sponsors and vendors.
• Assist with enrollment goals and recruitment strategies.
• Assist in strengthening relationships with colleagues, patients, investigators and partners.
• Ensure data integrity and proper documentation of study activities and approvals.
• Assist with informed consent process and regulatory documentation.
• Coordinate and schedule patient visits and conduct visits per protocols.
• Assist with collecting, processing and shipping bodily samples as required.
• Travel up to 30% regionally to Javara headquarters or other regions.

Education

Associates or Bachelor’s Degree in related field or equivalent experience

Job description

Job Description

• Seek to improve the patient’s experience, never compromising on safety.
• Provide excellent customer service to patients and participants, healthcare partner and practice stat investigators, sponsors, and vendors.
• Support enrollment goals by contributing to enrollment strategies, striving to provide exceptional experiences for patients, and building relationships with local patient populations.
• Assist with patient identification and recruitment as needed.
• Assist in strengthening efficient working relationships with colleagues, patients, investigators, and other internal and external partners.
• Ensure scientific integrity of data and record source data appropriately and accurately inclusive of patient visit data within source, CTMS, electronic reporting systems, completing the sponsor’s case report form, and timely query resolution.
• Assist with ensuring study documentation is up to date and audit ready.
• Adhere to all Standard Operating Procedures (SOPs), Good Clinical Practices (GCPs), protocols, OSHA, proper PPE usage and other regulatory authority requirements.
• Assist with conducting and documenting the informed consent process.
• Demonstrate continuous commitment to learning and developing skill sets and knowledge base as it relates to clinical trial operations and the patient experience.
• Coordinate and schedule patient visits and conduct visits per protocols.
• Assist with performing clinical and laboratory skills such as therapeutic area specifics, obtaining vitals, EKGs, and collecting, processing, and shipping bodily samples.
• Demonstrate our Core Values such as fostering teamwork and collaboration and cultivating relationships with healthcare system representatives.
• Additional tasks as assigned.

Qualifications

• Associates or Bachelor’s Degree in related field or equivalent experience highly beneficial.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• This job operates in a professional environment.
• The noise level in this work environment is usually light to moderate.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• The employee will regularly use hands to reach, handle or feel objects, tools, or controls and talk and hear.
• The employee may frequently stand, walk and sit.
• The employee may occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision and the ability to adjust focus.

Travel

This position may require up to 30% travel regionally but may occasionally include travel to other regions or Javara headquarters in Winston-Salem, NC.

Pre-Employment Screening

Drug screen and background check required.

This job description covers the most essential functions of this position and is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this job. Duties, responsibilities, and activities may change at any time with or without notice.

Javara is an integrated research organization (IRO) that advances value by integrating clinical research within the healthcare ecosystem. Javara brings better outcomes for patient centered care, better economic results, improved access to cutting edge therapies and a more predictable research delivery model to the biopharmaceutical sector.

Equal Employment Opportunity Statement: Javara provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.