Assistant Clinical Operations Manager

Alliance Clinical Network; City of Tonawanda (NY); On-site; USD 72,000 - 90,000; Full time

Job summary

Alliance Clinical Network in Tonawanda, NY is seeking an Assistant Clinical Operations Manager to oversee day-to-day clinic operations and lead administrative activities, ensuring the site meets quality and budget goals. The role requires an Associate's degree in healthcare or equivalent, 2 years in clinical research, and 3–5 years of team leadership.

Strong problem-solving and knowledge of FDA, GCP, and confidentiality are essential.

Qualifications

• Associate's degree in healthcare or equivalent experience is required.
• 2 years' experience in clinical research is required.
• 3-5 years' experience in managing teams is required.
• Proficient problem solving and conflict resolution.
• Comprehensive knowledge of FDA, GCP & confidentiality.

Responsibilities

• Comply with all company policies, procedures and conduct.
• Strictly adhere to confidentiality and compliance standards.
• Build and engage clinic teams to promote teamwork and a cohesive environment.
• Implement productivity metrics for clinic personnel and departments.
• Work closely with the Clinical Operations Manager to ensure SOPs and study protocols are enforced.
• Maintain & audit quality control of research studies, documentation and outcomes.
• Maintain & audit site regulatory files.
• Audit study e-source documentation to comply with study protocols.
• Collect A/E and SAE.
• Other tasks as assigned.

Skills

Team leadership

Problem-solving

Communication skills

Clinical operations knowledge

Education

Associate's degree in healthcare or equivalent

LPN or RN license preferred

Tools

Microsoft Word

Microsoft Excel

PDF

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Clinical Operations Manager

FullTime Tonawanda, NY, US

7 days ago Requisition ID: 1324

$72,000.00 To $90,000.00 Annually

SUMMARY:

The Assistant Clinical Operations Manager will provide support to the day-to-day of the clinic as well as manage daily operational and administrative activities. This individual is responsible for the overall operational and budgetary success of the site clinic. Additionally, the Assistant Clinical Operations Manager will play an essential role in taking direction from the Site Operations Manager, ensuring that the clinic is delivering high quality results, and efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 1) Comply with all company policies, procedures and conduct.
• 2) Strictly adhere to confidentiality and compliance standards.
• 3) Build and engage clinic teams to promote teamwork and a cohesive environment.
• 4) Implement productivity metrics for clinic personnel and departments.
• 5) Work closely with the Clinical Operations Manager
• 6) Ensure SOPs, policies and study protocols are enforced.
• 7) Maintain & audit quality control of research studies, documentation and outcomes.
• 8) Maintain & audit site regulatory files.
• 9) Audit study e-source documentation to comply with study protocols.
• 10) Collect A/E and SAE.
• 11) Other tasks as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE:

• 1) Associate's degree in healthcare or equivalent experience, required. LPN or RN license preferred.
• 2) 2 years' experience in clinical research; required.
• 3) 3-5 years' experience in managing teams, required.
• 4) Proficient problem solving skills & conflict resolution.
• 5) Comprehensive knowledge of FDA, GCP & confidentiality.
• 6) Proficient in Microsoft Word, Excel and PDF.
• 7) Excellent verbal and written communication skills.
• 8) A proven ability to constantly prioritize multiple projects in a rapidly changing environment.
• 9) Must be comfortable with a rapid-growth company.

Language Skills

Ability to read, analyze and interpret instructions, regulations, protocols, and procedures. Ability to write reports and correspondences. Ability to effectively present information and respond to questions from groups of managers, employees, physicians and patients.

Mathematical Skills

Ability to analyze figures and amounts such as laboratory test results, statistical data and employee timecard calculations.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Travel Required:

Estimated 80% clinic work. Some travel may be required.