Assistant Clinical Manager - Labor and Delivery

Advocate Health Care; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Advocate Health Care is seeking a dedicated Charge Nurse to oversee daily operations and ensure high-quality patient care at our Chicago location. This role involves managing responsibilities with precision and offering clinical support alongside staff development.

The ideal candidate will have a strong pediatric background, a Registered Nurse licensure, and at least 3 years of relevant experience. Advocate Health Care fosters a supportive environment for professional growth.

Qualifications

• Ability to coordinate and supervise nursing staff effectively.
• Strong knowledge in pediatric nursing practices.
• CPR certification as per applicable requirements.

Responsibilities

• Assist leadership with daily operations for patient care.
• Assign patient care responsibilities safely and effectively.
• Monitor adherence to regulatory agency standards.
• Foster staff development through coaching and education.

Skills

Charge Nurse duties

Effective communication

Ability to work under stress

Pediatric care knowledge

Education

Registered Nurse (RN)

3 years experience in specialty area

Job description

Primary Purpose

Assist PCC leadership with day-to-day operation to ensure high quality and cost-effective patient care.

Major Responsibilities

• Serves in the role of Charge Nurse; assigns patient and non-patient care in a safe, effective manner
• Maintains staffing requirements in accordance with established policies and patient volume
• Collaborates with physicians, management, and other health-care professionals to assure delivery of quality care and high patient satisfaction
• Contributes to achieving system, site, and unit goals by prioritizing duties and responsibilities
• Assures accurate reporting of census, acuity, and staffing at predetermined times
• Assures that point-of-care testing, code carts, and code boxes are accounted for
• Assures appropriate supplies are available to staff via Lawson
• Monitors and edits Report Express reports in a timely manner
• Ensures compliance with all regulatory agency standards, including federal, state, city, accrediting organization, IDPH, and all hospital policies and procedures
• Promotes patient safety by reporting issues through established channels and participating as requested in safety initiatives
• Practices the principles of performance improvement to contribute to positive patient outcomes
• Responds to issues and concerns of patients and families in a timely manner, referring complex issues to management
• Demonstrates positive support and participation in unit-based performance improvement plans, indicators, and outcomes
• Makes recommendations for improvement and contributes to achieving system, site, and unit goals

Assists in the Performance Improvement Process

• Demonstrates and maintains current knowledge of mission, philosophy, policies, and procedures
• Serves as a clinical resource to staff
• Collaborates with members of the health-care team to facilitate the care management process
• Serves as a role model for Service First in practice and facilitates staff adherence to Service First courtesy standards and scripts

Facilitates Service Recovery

• Takes initiative with problem resolution and conflict management when presented with issues or concerns
• Participates with PCC leadership to provide a positive work environment for staff in terms of growth, development, and job satisfaction
• Refers major rule violations or performance issues to management utilizing the established chain of command
• Assists with data collection and tracking for education and in-services of assigned staff
• Assists with development of staff competencies and skill checklists
• Facilitates staff attendance at in-services by providing appropriate coverage of the unit
• Practices positive coaching and mentoring skills to foster staff growth and development
• Conducts timely and objective performance pathways for assigned staff subject to review with management prior to presentation to staff
• Assesses educational needs of staff and facilitates education opportunities; coordinates orientation of new staff in conjunction with the MCO and APN
• Assists individuals with identifying professional goals and provides opportunities to achieve these goals
• Addresses staff concerning matters involving minor performance variances and conducts minor disciplinary counseling
• Consults with management if written disciplinary action is warranted

Responsible for Personal and Professional Growth and Development

• Keeps abreast of current standards of care via literature, educational events, internal and external resources, and networking
• Proactively seeks out educational opportunities; earns 10 continuing education hours annually, 8 of which must be pediatric specific
• Participates in activities to enhance professional growth through involvement in professional organizations and continuing education
• Maintains clinical expertise in pediatrics; serves as a resource and role model for clinical care
• Serves on various unit and hospital committees to increase knowledge and networking skills

Licensure

• Nurse, Registered (RN)

Education and Experience Required

• Typically requires 3 years of experience in specialty area and may require specialty-focused continuing education and/or certifications based upon department discretion

Knowledge, Skills & Abilities Required

• Ability to assume charge/schedule coordinator role
• Ability to communicate effectively and work cohesively with a diverse work group
• Skills specific to each unit's specialty
• CPR Illinois Licensed Professional Registered Nurse certification relative to specialty area, if applicable

Physical Requirements and Working Conditions

• Ability to travel locally
• Ability to work within stressful conditions and difficult situations
• Resilient and flexible in a changing environment
• May be exposed to hazardous material and threatening diseases
• Ability to cooperate and work well with others
• Ability to make sound and timely decisions
• Ability to perform lifting and bending
• Demonstrates ability to recognize behaviors of a variety of age groups of patients treated; understands child development and normal patterns of adolescent behavior
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served; must demonstrate knowledge of the principles of growth and development over the lifespan and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards
• Ability to function in a fast-paced environment with established time constraints
• If the position has direct patient care or direct patient contact, the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015: Ability to lift up to 35 pounds without assistance. For patient lifts over 35 pounds, or when the patient is unable to assist with the lift, patient-handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.