Assistant Clinic Supervisor

Astor Services Inc.; Wingdale (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

4 weeks paid vacation annually

13 paid holidays

4 personal days

1 sick day per month

Fully paid LTD and life insurance

Medical and dental plan options

Job summary

Astor Services Inc. is seeking an Assistant Clinic Supervisor to oversee administrative and clinical functions of the clinic team.

The role includes intake assessments, weekly supervision, case assignments, trainings, and high-quality documentation while traveling across program sites for cross-site oversight. The position requires a Master's degree in a relevant field, active clinical licensure, and 2–3 years of clinical or supervisory experience, with a focus on trauma-informed care and

Qualifications

• Master's degree in social work, mental health counseling or marriage and family therapy, or related fields.
• Must maintain clinical license in respective field of practice.
• 2-3 years clinical or supervisory experience.
• Supervisors must be trauma-informed and culturally sensitive; able to train staff.

Responsibilities

• Collaborates with Clinic Supervisor and completes tasks as assigned.
• Provides cross-site oversight across Bronx operations and ensures quality of care.
• Leads agency-wide initiatives and promotes accountability and continuous improvement.
• Guides, mentors, and supports team members while fostering a high-performing environment.
• Maintains a caseload and manages scheduling and documentation time to support productivity targets.
• Maintains client records to ensure QA standards and regulatory compliance.
• Trains staff and maintains fidelity to evidence-based treatment protocols.
• Participates in weekly Suicide Attempt Review Calls as needed.
• Promotes culturally responsive, trauma-informed clinical practice across service delivery.

Education

Master's degree in social work, mental health counseling or marriage and family therapy, or related fields

Job description

Description

The Assistant Clinic Supervisor is responsible for overseeing the administrative and clinical functions of the clinic team while serving as a key leader within the program. This role champions agency-wide initiatives and ensures alignment with Astor Services' mission, values, and strategic priorities.

The Assistant Clinic Supervisor will complete intake assessments, provide weekly supervision, assign cases, facilitate trainings, ensure high-quality documentation, and support the development and implementation of outcome measures. This role requires flexibility to respond to evolving service area needs, including physically traveling across program sites to provide cross-site oversight, support staff, and ensure consistent, high-quality clinical and operational performance. In addition to strong administrative oversight, this role maintains an active caseload and models best practices in clinical care and professional leadership.

Job Responsibilities:

• Collaborates with Clinic Supervisor and completes tasks as assigned.
• Demonstrates proactive leadership and flexibility in supporting Bronx operations, including physically traveling across sites to provide cross-site oversight, strengthen team performance, and ensure continuity, consistency, and quality of care.
• Champions and actively supports agency-wide initiatives, promoting a culture of accountability, innovation, and continuous improvement.
• Demonstrates strong leadership by guiding, mentoring, and supporting team members while fostering a positive and high-performing team environment.
• Maintains a caseload as determined by the Clinic Supervisor and meets productivity and documentation expectations for assigned clients.
• Manages clinician schedules by developing, monitoring, and adjusting caseload distribution and appointment templates, ensuring appropriate scheduling blocks are in place to support productivity targets, intake access, supervision, documentation time, and high-quality client care.
• Manages, reviews, and monitors maintenance of client records to ensure both internal and external quality assurance standards and timely completion in accordance with agency and regulatory standards.
• Assigns cases to team members and ensures equitable distribution aligned with staff capacity and client needs.
• Facilitates trainings and supports staff in maintaining fidelity to evidence-based treatment protocols.
• The Assistant Clinic Supervisor collaborates across all levels of the organization to promote effective service delivery, staff development, and continuous quality improvement.
• Works collaboratively across all agency programs and departments, taking a proactive leadership role in building strong internal partnerships to drive coordination, alignment, and the delivery of comprehensive, high-quality care.
• Training and maintaining fidelity evidence-based treatment protocols, as age-appropriate for the setting.
• Provides direct supervision of clinicians and interns, supporting professional growth and adherence to best practices.
• Monitors high-risk dashboards and ensures adherence to all high-risk protocols.
• Participates in weekly agency Suicide Attempt Review Calls, as needed.
• Interfaces with families as needed in support of team members.
• Maintains data and reporting structures as required by Office of Mental Health, Department of Health, and Astor.
• Completes weekly, daily and monthly reports within expected timeframe.
• Promotes culturally responsive, trauma-informed clinical practice throughout all aspects of service delivery.
• Completes special projects and assignments as needed or identified by the Clinic Supervisor, Assistant Regional Director or Regional Director.
• Completes intake assessments and provides clinical coverage during staffing shortages or increased census, including maintaining a higher caseload as needed.
• Aligns all supervisory, clinical, and administrative practices with Astor Services' mission and commitment to serving children and families.

What we provide:

• 4 weeks paid vacation annually.
• 13 paid holidays.
• 4 personal days.
• 1 sick day per month, accruable to 150 days.
• Fully paid individual LTD and life insurance.
• Eligible for participation in agency medical and dental plan both individual and family, with small employee contribution.
• New longevity incentives.
• Opportunities to make a difference in the lives of children and families in need.
• Collaboration with a team of dedicated professionals in a supportive and dynamic environment.
• Room for growth and advancement within the organization.

Astor Services, a leading provider of behavioral and mental health services in the Hudson Valley and The Bronx, is dedicated to nurturing the emotional and mental well-being of children, adolescents, and families. With a history spanning over seven decades, we are committed to providing comprehensive care and support to help our clients thrive.

Want to know why our team loves working at Astor? Check out our website for our employee testimonials and discover their stories!

Requirements

You must have:

• Master's degree in social work, mental health counseling or marriage and family therapy, or related fields.
• Must maintain clinical license in respective field of practice.
• 2-3 years clinical and or supervisory experience.
• Supervisors must also be aware of and sensitive to trauma-informed care and the cultural needs of the population of focus and how to best meet those needs and be capable of training staff regarding these issues.

You should have:

• Bilingual a plus.