Assistant Clinic Administrator

Suncoast-Community-Health-Centers-Inc.; Clair-Mel City (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Suncoast Community Health Centers Inc. seeks an Assistant Clinic Administrator to help manage daily operations in a busy clinic environment in Florida.

The role supports the Clinic Administrator and supervises the PA/MR Department, coordinating schedules, training staff, and ensuring efficient service delivery. The ideal candidate has strong communication skills, familiarity with Medicare/Medicaid, and the ability to handle sensitive patient information while maintaining courteous, professional

Qualifications

• High school diploma or equivalent required.
• Computer literacy is required.
• Experience in customer service and public relations is preferred.
• Knowledge of Medicare, Medicaid, and workers' compensation is preferred.
• Experience in a hospital or clinic office setting is preferred.
• Excellent telephone skills are essential.
• At least 1 year as a patient coordinator is preferred.
• Bilingual English/Spanish skills preferred.

Responsibilities

• General supervision of PA/MR Department in the absence of Clinic Administrator.
• Confirm employees' schedules and performance status with the Clinic Administrator.
• Provide department procedures and training to new staff.
• Answer calls and provide information for Social Services, Patient Affairs and Medical Records.
• Audit cash daily, count monies, and maintain records.
• Collect monthly logs to maintain statistics.
• Act as liaison between department staff and manager.
• Assist Clinic Administrator in daily operations and special projects.
• Monitor and audit patient account information for billing accuracy.
• Train new personnel and conduct yearly evaluations.
• Perform any other duties as assigned.

Skills

Computer literacy

Supervisory experience

Medicare/Medicaid knowledge

Customer service experience

Public relations

Healthcare office experience

Telephone skills

Patient coordination

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

POSITION TITLE: ASSISTANT CLINIC ADMINISTRATOR

FLSA: NON-EXEMPT

REQUIRED EDUCATION, SKILLS, AND ABILITIES:

• High school diploma or equivalent.
• Computer literate.
• Previous supervisory experience preferred
• Knowledge of Medicare, Medicaid, Workers Compensation and other health insurance.
• Two years' experience in Customer Service and Public Relations preferred
• Two years' experience in a hospital or clinic office setting preferred
• Excellent telephone skills
• One year patient coordinator experience
• Bilingual (English/Spanish) preferred.

PRINCIPAL DUTIES:

• General supervision of PA/MR Department in the absence of Clinic Administrator.
• Confirm employees' schedules and performance status with the Clinic Administrator.
• General provision of the department's functions and procedures to all new employees.
• Answer incoming phone calls and provide general information for callers of Social Services Department, Patient Affairs and Medical Records.
• Revise cashiers daily runs and count the monies.
• Collect monthly logs and reports in order to maintain appropriate statistical information.
• Perform as a liaison between employees of the department and manager by constant maintenance of information flow.
• Assist Clinic Administrator in the daily operations and with special projects
• Constant monitoring and auditing of patient account information for billing purposes
• Training new personnel, as required.
• Yearly employee evaluations
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• Guide, oversee, and supervise faculty, staff, and students as assigned.