Assistant Chief Nursing Officer

Joinmethodist; San Antonio (TX); On-site; USD 180,000 - 230,000; Full time

Job summary

Methodist Hospital in San Antonio, TX, seeks an Assistant Chief Nursing Officer (ACNO) to advance patient-centered care through executive leadership of resources, strategy, and nursing operations. The ACNO will help shape policies, oversee performance, and drive professional practice and education.

The role emphasizes staff recruitment/retention, interdepartmental collaboration, and a culture of evidence-based practice to elevate patient outcomes and experience.

Qualifications

• Bachelor's Degree in Nursing required.
• Master's Degree in Nursing or enrollment in a Master's program required.
• Minimum 5+ years supervisory nursing experience required.
• Minimum 5+ years direct leadership in a hospital or patient care environment required.

Responsibilities

• Assists CNO in formulating policies and procedures aligned with professional standards.
• Performs regular rounds to enhance communication and oversee operations.
• Ensures continuous performance improvement initiatives for quality of care.
• Leads in promoting excellent patient service and patient interactions.
• Develops and maintains staff education and development programs.
• Collaborates across departments to drive system improvements.

Skills

Leadership in nursing

Communication

Strategic relationships

Service & quality excellence

People development

Operational rounds

Process improvement

Innovation mindset

Education

Bachelor's in Nursing

Master's in Nursing or in progress

5+ years supervisory nursing experience

5+ years direct leadership in hospital setting

Job description

This position is incentive eligible.

Introduction

Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for an Assistant Chief Nursing Officer for our Methodist Hospital team where excellence creates excellence.

Benefits

Methodist Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Job Summary and Qualifications

The Assistant Chief Nursing Officer (ACNO) promotes high quality, patient-centered care by assisting the CNO in executive-level management of resources, strategic planning, and development. The ACNO has operational and functional responsibility for a group of patient care areas and/or special projects or initiatives. The ACNO will develop communication, knowledge, leadership, professionalism, and business skills necessary to advance to a CNO.

Major Responsibilities:

Quality

• Assists CNO in formulating policies/procedures which are consistent with recognized standards of professional practice, and which reflect the intent of regulatory standards to maintain authority, accountability, and responsibility for nursing services.
• Performs regular rounds on patients, families, employees, and physicians to enhance communication, ensure alignment, oversee operations, and foster an exceptional experience.
• Ensures continuous performance improvement initiatives are designed to measure and improve the quality of care delivered and are consistent with organization priorities.
• Ensures follow-up to patient complaints and occurrence reports is thorough and timely. Identifies system problems that may contribute to errors and monitors corrective actions to ensure effective resolution.

Service

• Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Maintains a patient-first philosophy and engages in service recovery when necessary.
• Supports the development and implementation of strategies to elevate the patient experience.
• Participates in creating a professional practice environment that encourages recruitment and retention of staff in the nursing department.
• Fosters a culture conducive to evidence-based practice and clinical research.
• Serves as a role model for professional and ethical conduct and accountability.

People

• Fosters independence and autonomy in all staff members in areas of responsibility. Promotes activities which encourage independent thinking/problem-solving behaviors.
• Assists in providing leadership to nurse employees that will increase engagement, create ownership of goals, and encourage active participation in decisions impacting nurse practice.
• Assumes responsibility for continuing education and developmental needs for staff. Assumes the role of preceptor/instructor for undergraduate or graduate nursing students upon request.
• Collaborates with nursing educators to ensure that learning needs of the nursing staff are promptly identified and addressed, and that orientees receive the proper preparation to become independent practitioners.
• Works collaboratively with other patient care and support departments, fostering a climate of open communication and mutual problem-solving activities. Initiates and participates in joint performance improvement activities.
• Develops and maintains close working relationships with physician colleagues and other healthcare providers in assigned areas. Collaborates with these individuals to set goals for these areas and to develop action plans for patient care or system improvements.
• Represents the nursing services at meetings as deemed necessary; participates with department leaders in designing and providing patient care and services.
• Participates in professional organizations and community healthcare-related organizations.

Growth

• Assists in planning new services that generate additional sources of profitable revenue.
• Actively participates with others in planning activities associated with design or implementation of renovation or new construction of patient care areas. Assumes primary responsibility for projects or task groups as assigned, keeping colleagues informed of the progress toward desired outcome.

Finance

• Assists the CNO in developing and managing the nursing services budget and determining a sufficient number of qualified staff to ensure high quality, patient-centered care.
• Assists in managing costs by continually seeking data that will identify opportunities and taking action to eliminate non-value costs.

Other

• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Education & Experience:

• Bachelors Degree in Nursing * Required
• Masters Degree in Nursing or related healthcare field OR current enrollment in Masters program or equivalent Required
• 5+ years of experience in a supervisory nursing role Required
• 5+ years of experience in direct leadership in a hospital or patient care environment Required

Licensure, Certifications, Training:

Credential*: Required:

• Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation.

Knowledge, Skills, Abilities, Behaviors:

• Honors our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of dignity and respect.
• Communicates with Impact: Ability to deliver verbal and written information in a clear, concise, transparent, and compelling manner to effectively engage others and achieve desired results.
• Attains and Leverages Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.
• Exhibits Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care, to create an unmatched value proposition for our patients.
• Leads and Develops Others: Ability to lead others to accomplish organizational goals and objectives, to provide meaningful coaching and mentoring to increase the capabilities of individuals and teams, and to drive employee engagement.
• Exhibits Efficiency: Ability to effectively handle multiple conflicting assignments, demands, and priorities with concentrated analytical skills and great attention to detail.
• Thinks Proactively: Ability to recognize the broad or long-term implications of business decisions and plans.
• Embraces Innovation: Ability to generate and develop novel or unusual ideas and proposals which challenge status quo assumptions or pro forma operations to remove barriers and to enable success of prioritized solutions.

Methodist Hospital opened in 1963 as the first hospital in the now internationally acclaimed South Texas Medical Center. With over 900 beds, Methodist Hospital offers a broad range of specialties including cardiology, oncology, bone marrow transplants, emergency medicine, neurosciences, maternity care, gynecology and orthopedics. We are proud to be the largest provider of the lifesaving ECMO Program in San Antonio, are home to the largest robotics program in the world, and our Adult Blood Cancer and Stem Cell Transplant unit has become the first program to receive FACT Accreditation in North America.

As the flagship hospital, and most comprehensive medical care facility of Methodist Healthcare, we appreciate the support and recognition we receive from the community. We’ve recently been named the No.1 Best Regional Hospital by the U.S. News and World Report for 2019-20. We pride ourselves on providing the highest quality of care possible for our patients, which is proven by our consecutive Grade A Leapfrog Hospital Safety scores. In addition, Methodist Hospital not only received a Primary Stroke Center designation from The Joint Commission, but has also received a Comprehensive Stroke Center Certification from DNV GL Healthcare, designating the facility as offering the most advanced stroke treatment available in a given geographic area. For more information, please visit our website at www.sahealth.com and select Methodist Hospital under Locations.

Bricks and mortar do not make a hospital. People do. - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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