Assistant Chief Engineer

Socket.dev; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Avion Hospitality is seeking an Assistant Chief Engineer to oversee operations, maintenance and repair of hotel equipment, ensuring rooms and public spaces meet Avion Hospitality standards. This role includes supervising engineering staff, managing preventative maintenance, and maintaining safety and cost controls.

The position requires strong leadership, certifications for trade systems, and a proven ability to perform under pressure while delivering exceptional guest service.

Qualifications

• Minimum 5 years progressive hotel maintenance/engineering experience or equivalent with supervisory responsibilities.
• Current certifications for trade requirements (HVAC, pool operation, electrical) and boiler/chiller operation.
• Must convey information clearly and work under pressure; solid financial awareness.

Responsibilities

• Lead and supervise the Engineering staff and coordinate scheduling.
• Oversee Preventative Maintenance program and safety compliance.
• Respond to guestroom maintenance requests and emergencies promptly.
• Review hours for payroll and assist with budgeting and cost controls.
• Conduct annual and 90-day employee performance appraisals and interviews.
• Promote guest satisfaction through reliable engineering operations.

Skills

Supervisory experience

Leadership

Communication

Decision making

Budgeting awareness

Safety compliance

Problem solving

Education

High School diploma or equivalent

2-year college degree + 3+ years exp

4-year degree + 2+ years exp

HVAC/pool/electrical trade certs

Boiler/chiller operation licensing

Valid driver’s license

Job description

Description

Job Summary

The Assistant Chief Engineer is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting the Avion Hospitality goals of guest satisfaction, cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet Avion Hospitality standards. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

Education & Experience

• High School diploma or equivalent required.
• At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 2 years of related experience.
• Supervisory experience required.
• Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific.
• Current certification and licensing to operate and repair the hotels boilers and chillers as required by state, city, and local legislation.
• Must have a valid driver's license for the applicable state.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

Requirements

Job Duties & Functions

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
• Train and supervise the hourly Engineering staff and coordinate all scheduling.
• Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis.
• Focus the Engineering Department on their role in contributing to the guest service scores.
• Motivate, coach, counsel and discipline all Engineering personnel according to Avion Hospitality standards.
• Conduct all 90 day and annual employee performance appraisals according to Avion Hospitality standards.
• Prepare and conduct all Engineering interviews and follow hiring procedures according to Avion Hospitality standards.
• Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Avion Hospitality standards.
• Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager).
• Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment.
• Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked.
• Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards.
• Manage energy expenses and continually work towards energy conservation.
• Participate in required M.O.D. coverage as scheduled.
• Ensure that the Preventative Maintenance program is implemented and administered according to Avion Hospitality standards.
• Evaluate and spot check the work of all staff and contractors or outside laborers.
• Handle guestroom maintenance requests in a timely manner.
• Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.
• Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings.
• Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers.
• Act as emergency contact person.
• Attend monthly all-employee meetings and any other functions required by management.
• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
• Ensure that pool and spa are in compliance with area health codes.
• Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department.
• Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures.
• Establish and maintain key control system.
• Be familiar with the organization of Avion Hospitality Hotels and know the function of each department.
• Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.
• Handle items for "Lost and Found" according to the standard.
• Perform any other duties as requested by the General Manager.

Working Conditions/Environment

The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Frequency Grid 112019

N = Not Anticipated 0% O = Occasionally 1-33% (per shift) F = Frequently 34-66% (per shift) C = Constantly 67-100% (per shift)

Work Environment

Associate is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.- F

Associate is subject to outside environmental conditions: No effective protection from weather.- O

Associate is subject to extreme heat or cold (temperatures below 32 degrees or above 100 degrees) for periods of more than one hour.- N

Associate is subject to noise: There is sufficient noise to cause the employee to shout in order to be heard above ambient noise level.- F

Associate is subject to vibration: Exposure to oscillating movements of the extremities or whole body.- O

Associate is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.- O

Associate is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gasses, or poor ventilation.- O

Associate is required to function in narrow aisles or passageways.- O

Associate is exposed to infectious diseases. O

None: Associate is not substantially exposed to adverse environmental conditions (as typical office or administrative work).- O

Physical Requirements

Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.- O

Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow,