Assistant Center Manager - Pet Care Leader (ESOP)

Best Friends Pet Care INC; Petaluma (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

ESOP

Job summary

Best Friends Pet Care INC in Petaluma, CA seeks an Assistant Center Manager to support the Center Manager in delivering exceptional pet care and customer service. You’ll lead a busy team, assist with scheduling, payroll, and training, and help supervise boarding, daycare, and grooming operations.

This role emphasizes collaborative leadership, staff development, and strong client relations to ensure a safe, clean, and welcoming facility for pets and their families.

Qualifications

• Assist with recruiting, training, mentoring and shadowing team members to ensure top-notch care and service.
• Promote ongoing professional development and positive morale among staff.
• Handle client inquiries, feedback, and requests with professionalism and enthusiasm.
• Collaborative Leadership: Partner with the Center Manager to oversee daily operations and standards.

Responsibilities

• Oversee pet boarding, daycare, and grooming services to ensure pets are happy, healthy, and safe.
• Monitor pet behavior and address concerns promptly and compassionately.
• Keep detailed records of pet care, incidents, and daily routines.
• Assist with inventory management, scheduling, and payroll processes.

Skills

Leadership

Team management

Scheduling

Payroll

Recruiting

Training

Customer service

Pet care supervision

Job description

Best Friends Pet Care INC in Petaluma, CA seeks an Assistant Center Manager to support the Center Manager in delivering exceptional pet care and customer service. You’ll lead a busy team, assist with scheduling, payroll, and training, and help supervise boarding, daycare, and grooming operations.

This role emphasizes collaborative leadership, staff development, and strong client relations to ensure a safe, clean, and welcoming facility for pets and their families.