Assistant Catering Operations Manager | Full-Time | Amalie Arena

Oak View Group; Tampa (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Catering Operations Manager to oversee lounge and concessions operations. This role is vital for ensuring exceptional customer service in a dynamic environment, managing a diverse team, and coordinating catering efforts for various events. The ideal candidate will possess strong communication skills, a background in catering, and the ability to thrive under pressure. With competitive hourly pay and comprehensive benefits, this opportunity offers a chance to contribute to a vibrant team dedicated to enhancing live event experiences. Join a forward-thinking organization that values diversity and innovation in the hospitality sector.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

401(k) Matching

Paid Time Off

Qualifications

• Background in catering and events is essential.
• Management experience preferred for effective team leadership.

Responsibilities

• Manage catering operations and provide excellent customer service.
• Assist with scheduling, invoicing, and team leadership.

Skills

Customer Service

Cash Handling

Communication Skills

Management Experience

Event Coordination

Education

Food Handlers Card

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Assistant Catering Operations Manager will be responsible for the operations of the lounge and concessions. Help with assistant manager duties, such as scheduling, documenting, leading the team, invoicing, and other job functionalities as required.

This role will pay an hourly rate of $31.25-$33.65.

For Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until July 18, 2025.

Responsibilities

• Provide excellent customer service in a high-volume environment.
• Effectively assist in managing all catering operations of lounge and concessions.
• Assist with Black and White events as needed.
• Must have a value for diversity and the ability to work with individuals from different backgrounds.
• Work for long periods on feet including frequent walking, stair climbing and working outdoors in varied weather conditions as necessary.
• Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping.
• Perform fine hand manipulation including handling small and large objects, computer keyboard usage, writing, chopping and use of kitchen equipment, etc.
• Ability to accurately handle cash and work with numbers.
• Have excellent communication skills, be positive, polite, and cooperative with co-workers, managers, vendors, and customers.
• Work with chemicals used in cleaning and sanitizing.

Qualifications

• Must have background in catering and events.
• Previous management experience preferred.
• Obtain and maintain current food handlers card.
• Working knowledge of all potential function areas of the property and/or location.
• Ability to remain calm and focused in a high volume, deadline oriented work environment.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.