Assistant Branch Operations Manager

Worldpac, Inc.; Chicago (IL); On-site; USD 61,000 - 81,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Wellness incentives

401(k) with employer match

Paid time off

Paid holidays

Annual performance reviews/merit

Job summary

Worldpac is seeking an Assistant Branch Operations Manager to learn and support all facets of branch operations. The role focuses on day-to-day leadership in a warehouse setting, ensuring safety, staff training, and excellent customer service.

The position requires a high school diploma or GED, fluent English, and the ability to work with Microsoft Office tools. You may assist in budgeting, staffing, and driving duties as part of a dynamic team.

Qualifications

• Must have a high school diploma or GED.
• Minimum 2 years of leadership experience in a warehouse or related field.
• Ability to read, write and speak English fluently; able to work in the United States.
• Willingness to learn all branch operations and drive a company vehicle as needed.

Responsibilities

• In the absence of the Branch Operations Manager, assume day-to-day branch activities.
• Ensure compliance with safety and security procedures and model best practices.
• Assist training and development of team members and apply learning daily.
• Maintain customer service excellence in all interactions with customers and colleagues.
• Support learning of branch management functions including staffing, budgeting and expense control.
• Deliver orders or collect returned merchandise using company vehicles where required.

Skills

Leadership experience

Microsoft Office

English fluency

Driver's license

Organizational skills

Multitasking

Branch operations knowledge

Customer service mindset

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Job description

Worldpac, a leading name in automotive parts distribution, is looking for an Assistant Branch Operations Manager to be responsible for learning all aspects of branch operations and assisting the Branch Operations Manager in providing day-to-day direction to team members within the branch location.

Who We Are

Worldpac's well-respected, industry-leading business model, with a robust technology platform and comprehensive product assortment, is what differentiates us from our competitors. Our Team Members are the reason WORLDPAC has outperformed the industry for over 30 years with an unwavering commitment to our customers and suppliers. WORLDPAC fosters a sense of community, connection, and inclusion.

What You Will Contribute at Worldpac

• In the absence of the Branch Operations Manager, assumes responsibility for day-to-day activities and operations of the branch.
• Reviews, understands and follows company safety and security procedures, and serves as a role model to ensure compliance by all team members.
• Supports team members in their training and development and enables immediate application to daily work.
• Maintains a customer service-oriented philosophy in all conduct to self and other team members.
• Assists Branch Operations Manager to learn all functions of Branch Management, including operations, staffing, training, reviewing team member performance, expense management and budgeting.
• Uses vehicles to deliver orders or pick up returned merchandise in a safe and courteous manner.
• Other duties may be assigned.

What You Should Have

Education: High school/secondary school diploma or GED equivalent

Must-Have Skills

• At least 2 years of prior leadership experience in a warehouse-related field
• Comfortable with using Microsoft Office applications
• Must be able to read, write and speak English fluently.
• Eligible to work in the country in which you are applying for
• Be available to open and close the warehouse, Monday through Friday, and Saturdays (as needed).
• Meet all applicable state/province-specific driver’s license requirements prior to driving a company vehicle to perform delivery duties.
• Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Extremely organized and demonstrates the ability to prioritize effectively.
• Understands staffing requirements.
• Broad understanding of multiple department functions.
• Have excellent multitasking ability
• Willingness to continue to evolve and develop personal skills to meet the changing environment.
• Demonstrated self-starter and motivated individual.
• Ability to challenge upwards – respectful pushback.
• Willingness to learn new skills and gain knowledge about all aspects of Branch operations.
• Understanding of P&L.
• Willing to get powered equipment certification.

Nice-to-Have Skills (but not required):

• Bilingual reading/writing/verbal communication skills.

Physical/Work Environment Expectations:

• Ability to perform basic clerical and physical tasks.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication skills and capability of working effectively with others.
• Ability to read and write comprehensive detailed instructions, correspondence and memos.
• Proficient in basic math skills.
• Be able to lift 50 pounds.
• Detail-oriented and strong prioritization skills.

What Worldpac Provides to You

Comprehensive Benefits Package (US Full-Time roles)

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) with employer match after 1 year of service

Beyond Your Day Job

• Flexible paid time off (full-time roles)
• Paid holidays
• Annual Performance Reviews/Merit Increases (as eligible)
• Empowering Career Growth and Success

Worldpac expects to pay a base salary in the range provided on this job posting. Generally, we look to bring in candidates around the 50th percentile of the advertised range. However, this is never a guarantee. Within the range, individual pay will be determined by factors such as job-related skills, experience, and relevant education or training.

United States Candidates:

Worldpac is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status.

Worldpac is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require accommodations to perform the essential functions of the job, please contact [e-mail] for assistance.

Posted Salary Range

USD $60,500.00 - USD $81,000.00 /Yr.