Assistant Branch Manager (Winter Garden)

Addition Financial Credit Union; Florida; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401k with profit sharing

Medical, dental and vision coverage

Tuition assistance

Paid time off

Holidays off

Job summary

Addition Financial Credit Union is seeking an Assistant Branch Manager to lead teller and member service operations, supervise a team, and train staff. Reporting to the AVP Branch Manager, you will implement policies, ensure security, and drive branch performance, including lending and deposits growth.

You will actively participate in community outreach, coordinate workflow, and maintain high standards of member relations and service quality.

Qualifications

• Associate’s degree (A.A.) or equivalent and at least three years of supervisory experience in a financial institution.

Responsibilities

• Lead teller and member service operations and supervise staff.
• Develop plans and schedules for efficient staffing.
• Ensure branch goals in savings, lending, account relationships, transactions, and profitability.
• Participate in community organizations to develop contacts and growth opportunities.
• Cross-sell credit union products and services and coach staff on sales techniques.

Skills

Lending experience

Sales focus

Leadership

Teamwork

Education

Associate’s degree

Job description

Job Category: Retail Operations

Requisition Number: ASSIS001415

• Posted : August 18, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

We are Addition Financial, a member-owned, not-for-profit financial cooperative, offering comprehensive financial solutions that help members achieve their financial goals. Shareholder profits don\'t drive us and never have. Since 1937, we\'ve been on a mission to bring financial success and education to everyone and make a positive impact in our members and the communities we serve. And we want your help to make that happen. We\'re looking for people who not only want to do meaningful, challenging work, but who also have a heart for service. If this sounds like you, keep reading and we\'ll dive into the specifics!

Summary:

Reporting to the Assistant Vice President Branch Manager and assisting in the efficient operation of the branch, the Assistant Branch Manager provides leadership and functions as a working supervisor for teller and member service personnel and assists with their training and development. Guides and directs teller operations and member personnel and assists with their training and development. Responsible for implementing company policies and procedures in relation to teller and member service operations. Supervises balancing and summarizing of daily business and cash. Trains tellers and member service personnel to maintain proper member relations. Ensures compliance with security practices. Plans, organizes and assigns the workflow of the teller and member service area.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for branch membership and lending growth through business development.
• Actively participate in community organizations to develop contacts and growth opportunities.
• Coordinates deposit, lending, and member service functions in accordance with Addition Financial policies, principles, and procedures.
• Develops plans and schedules for efficient utilization of employees, resulting in outstanding service delivery.
• Must be knowledgeable in all phases of branch operations, teller, member service, and loan functions.
• Must have strong lending background and strong sales focus.
• Attain branch goals in savings, lending, account relationships, transactions, profitability and cross sell ratios.
• Processing of consumer loans as required.
• Assists AVP Branch Manager in supervision and scheduling of staff.
• Assumes responsibility for branch operations in absence of AVP Branch Manager.
• Ensures that quality service is consistently provided to all members.
• Cross-sells credit union products and services, plus coaching of staff on cross-selling techniques.
• Assists in the resolution of employee or member problems and complaints.
• Assists in daily and monthly balancing.
• Must possess strong organizational and team skills.
• Performs additional duties as required by management.

Requirements:

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school; plus at least three years related experience and/or training at a supervisory level in a financial institution (i.e. Loan Manager, or Member Services Manager) or equivalent combination of education and experience.

Working With Us:

We’re continually recognized as a top employer because we understand people like you want more out of your career. Like making a difference in people’s lives and in the community. Being part of a team that supports each other. Feeling good about the time you spend at work each day. And being able to balance your life while also earning a competitive base salary and benefits, including:

• 401k with profit sharing contribution
• Comprehensive medical, dental and vision coverage from leading insurance providers
• Continuing education and up to $5,000 in tuition assistance annually
• Generous vacation and sick pay
• Paid parental leave and volunteer time off
• Major holidays off including Federal holidays that many other industries don\'t observe
• Credit union benefits including reduced consumer/mortgage loan rates, free checks, and other financial services discounts

At Addition Financial, we accept you for who you are. We are an equal opportunity employer and do not discriminate based on race, color, creed, religion, national origin, sex, marital status, age, or disability/handicap with regards to recruitment, selection, placement, promotion, wages, benefits, and any other areas of employment. Personal perspectives and beliefs are what helps our team members, and our company, grow as a whole and we seek to nurture that inclusiveness. We welcome our team member’s diverse viewpoints and work together so that everyone’s voices are heard. So, if you\u2019re ready to take your career to the next level, Count Us In®.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.