Assistant Branch Manager II

Socket.dev; Modesto (CA); On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive opportunities

Job summary

Tri Counties Bank in California seeks an Assistant Branch Manager to support the Branch Manager in achieving branch goals, delivering financial solutions, and managing branch operations in the manager's absence.

The role includes leading staff, coaching referrals, and ensuring service quality, compliance, and audits. Excellent communication and bank knowledge are required; HS diploma with preferred degree.

Qualifications

• High school diploma or GED required; an undergraduate degree is preferred.
• Ability to lead and direct others.
• Management experience is required.
• Excellent written and verbal communication skills.
• Strong knowledge of bank products and teller operations systems.
• Proficient with personal computers and Windows-based programs.
• Familiarity with bank compliance policies and regulations.

Responsibilities

• Conduct daily team huddles with staff.
• Meet performance goals as assigned.
• Promote referrals to the platform sales team through financial solutions and referral coaching.
• Manage branch operations and teller functions; inform Branch Manager of issues.
• Ensure prompt, efficient, and friendly customer service.
• Ensure compliance with policies and annual audits.
• Assist HR with hiring, evaluating, and salary decisions.
• Schedule staff to meet demand within FTE guidelines.
• Operate within budget guidelines and control expenses.
• Perform branch duties as needed.

Skills

Leadership

Management experience

Communication skills

Bank products knowledge

Teller systems

PC proficiency

Education

High school diploma

GED

Undergraduate degree

Job description

Come to work for a company you can be proud to work for...and enjoy fantastic, comprehensive benefits.

The hiring range for this opportunity is $25.50 to $30.00 per hour along with incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience.

POSITION SUMMARY

The Assistant Branch Manager supports the Branch Manager in attaining branch goals and maintaining a service environment by identifying financial solutions. The Assistant Branch Manager assumes responsibilities of the branch in the absence of the Branch Manager.

MAJOR RESPONSIBILITIES

• In the absence of the Branch Manager or as directed by the Branch Manager conducts daily team huddles at the beginning and end of each day.
• Meets performance goals as assigned.
• Proactively plans and implements activities that promote referrals to the platform sales team by providing financial solutions and referral coaching and feedback sessions with referral team members.
• Manages all functions related to branch operations and teller functions. Keeps Branch Manager informed of key issues or problems at all times.
• Ensures branch staff provides prompt, efficient and friendly service to customers ensuring that customer transactions are handled timely and accurately according to guidelines.
• Ensures branch follows all operating and compliance guidelines including adhering to the Operational Loss policy.
• Ensures branch successfully passes annual reviews and audits.
• At the direction of the Branch Manager, administers HR policies and procedures, including hiring, terminating, evaluating, recommending salary increases and counseling or disciplining branch personnel.
• Ensures assigned staff scheduling meets customer demands. Manages branch within FTE guidelines and ensures FTE is properly allocated according to customer visitation patterns.
• Operates within assigned budget guidelines and expense controls.

OTHER RESPONSIBILITIES

• Performs branch duties when necessary to ensure prompt, efficient service to customers.
• Maintains a current understanding of Bank procedures and policies.
• Maintains a current understanding of and complies with regulations that include but are not limited to Bank Secrecy Act, USA Patriot Act, suspicious activity reporting, CIP, Reg DD/Truth in Savings, Expedited Funds Availability Act, and Gramm-Leach-Bliley Act.
• Performs other work-related duties as assigned.

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

• High school diploma or GED required, undergraduate degree preferred.
• Ability to lead and direct others.
• Appropriate management experience required.
• Excellent written and verbal communication skills.
• Above average working knowledge of Bank products and teller operations systems.
• Ability to utilize personal computers and Windows driven programs.
• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.

LEVEL DISTINCTION

• Level based on number of households and teller transactions.

PHYSICAL REQUIREMENTS

• May be required to lift up to 25 pounds

COMPANY PROFILE

Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) headquartered in Chico, California with corporate offices in Roseville, South San Francisco, and Bakersfield, with assets of nearly $10 billion and 50 years of financial stability.

Tri Counties Bank is dedicated to providing exceptional service for individuals and businesses throughout California with more than 75 locations, advanced mobile and online banking, and access to approximately 40,000 surcharge-free ATMs nationwide.

AsCalifornia's Local Bank, Tri Counties Bank prioritizes serving clients with local bankers and local decision-making, backed by corporate philanthropy, community engagement, employee volunteerism and investments. Recognized by various publications as among the Top Workplaces and Best Banks, Tri Counties Bank recruits and retains diverse and talented team members.

Tri Counties Bank is an Affirative Action and Equal Opportunity Employer, Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Disability/Veteran.

Careers-TCB-Notice-of-Collection.pdf