Assistant Branch Manager 41103

Hertz; Goshenville (PA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Rentals discount

Paid time off

Medical, dental & vision

401(k) matching

Parental leave

Employee assistance program

Educational reimbursement

Discounts and perks

Job summary

Hertz is seeking an Assistant Branch Manager to oversee branch operations, drive profitability, and ensure customer satisfaction. The role includes supervising daily office activities, fleet tasks, compliance, and staff training while collaborating on revenue and EBITDA targets. The position requires 1–2 years of customer service experience, prior management in sales, and a valid U.S.

driver’s license. Strong communication and multitasking abilities are essential for success in a fast-paced

Qualifications

• College degree preferred.
• 1-2 years solid customer service experience in a related industry.
• Prior management experience in sales and customer service.
• Valid U.S. driver's license and good driving record.
• Ability to work effectively in a fast-paced environment.
• Excellent written and spoken communication.
• Ability to multi-task and contribute to a fast pace environment.
• Line management and previous sales experience is a plus.

Responsibilities

• Supervise the daily activities of the office (fleet, infleeting, doc compliance, out of service, customer service, ancillary sales, and training for staff).
• Maintain positive and professional rapport with partners.
• Assist in fulfilling financial goals created for office for revenue, VAS, on rents, and ebitda.
• Communicate consistently and frequently with branch manager.
• Maintaining branch cleanliness.
• Assist in maintaining service quality standards Hertz is known for.
• Follow Hertz policies and procedures daily.

Skills

Customer service

Management experience

Communication skills

Fast-paced environment

Driving with valid license

Multi-tasking

Sales experience

Team leadership

Education

College degree preferred

Job description

The Assistant Branch Manager supervises the overall branch operations to ensure productivity and profitability of the branch as well as customer satisfaction. This will involve sales efforts and business initiatives along with preparing reports including profit and loss statements, budgets, operating reviews and audits.

Wages: $20.50/hr.

What You’ll Do:

• Supervise the daily activities of the office (fleet, infleeting, doc compliance, out of service, customer service, ancillary sales, and training for staff).
• Maintain positive and professional rapport with partners.
• Assist in fulfilling financial goals created for office for revenue, VAS, on rents, and ebitda.
• Communicate consistently and frequently with branch manager.
• Maintaining branch cleanliness.
• Assist in maintaining service quality standards Hertz is known for.
• Follow Hertz policies and procedures daily.

What We’re Looking For:

• College degree preferred.
• 1-2 years solid customer service experience in a related industry.
• Prior management experience in sales and customer service.
• A driving record in good standing and valid U.S. driver’s license.
• Ability to work effectively in a fast-paced environment.
• Excellent written and spoken communication.
• Ability to multi-task and contribute to a fast pace environment.
• Line management, and previous sales experience is a plus.
• Must have a valid driver's license and excellent driving record.
• Ability to drive multiple types of vehicles (automatic).
• Ability to project a professional appearance.
• Ability to read and understand driving directions and maps.
• Ability to engage in verbal interaction with customer.

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz rental.
• Paid Time Off.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts -Theme Park Tickets, Gym Discounts & more.