Assistant Branch Manager

The-County-Federal-Credit-Union; Presque Isle (ME); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

401k

Health insurance

Vision insurance

Paid time off

Tuition reimbursement

Profit sharing

Job summary

The County Federal Credit Union in Presque Isle is seeking a dedicated Assistant Branch Manager/Loan Officer to support daily branch operations and promote superior member service.

You will lead with the Branch Manager, train and supervise staff, develop new business and deepen member relationships while ensuring policy compliance and accurate loan processing across consumer, mortgage and home equity products.

Qualifications

• Leadership and coaching experience in a branch setting.
• Strong written and verbal communication skills.

Responsibilities

• Assist in the management of daily branch operations in collaboration with the Branch Manager.
• Provide leadership, coaching, and supervision to staff and meet goals.
• Develop new business and deepen member relationships while delivering superior member service.
• Explain loan policies, evaluate and approve loans, and ensure timely service for members.
• Operate Microsoft Office applications (Word, Excel, Outlook) and other computer systems.

Skills

Leadership

Staff training

Customer service

Communication

Tools

Microsoft Office

Job description

The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. Named one of the “Best Places to Work in Maine” and if you are a professional looking for a career not just a job, you are looking in the right place! We focus on career development and promotion – people are the core of everything we do. We offer a competitive benefits package including a very strong 401k plan with an employer contribution up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing and more!

The County Federal Credit Union has an immediate opening for a full time Assistant Branch Manager/Loan Officer in Presque Isle.

The right candidate must be able to assist in the management of daily operations of a branch efficiently. Provide leadership in partnership with the Branch Manager and other management team members. Assist in training and supervision and meet established goals. Develop new business and deepen member relationships while providing a superior level of member service. Promote a positive culture through coaching, guidance, and staff motivation. Interact with members on escalated issues, utilizes resources, and provides resolutions within authorization level. Ensure employees meet goals and educate members on appropriate products and services. Actively train on updates, changes to policies and procedures, and ensures compliance. Must have excellent organizational as well as oral and written communication skills. This position entails reviewing and processing applications for a variety of loans including consumer, mortgage and home equity. Responsibilities include explaining loan policies, evaluating and approving loans, and ensuring members and prospective members are always serviced promptly and professionally. Ability to operate various computer applications including Microsoft Office products to include Word, Excel and Outlook.

This is a great opportunity for a career if you enjoy positively impacting people’s lives and want to contribute to our mission,

Equal Opportunity Employer