Assistant Branch Manager

Regional Management Corp; Matthews (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

Regional Management Corp is seeking an Assistant Branch Manager in Matthews, NC to drive branch sales and deliver exceptional customer service. This front-line leadership role focuses on growing accounts, optimizing revenue, and maintaining compliance across the loan lifecycle.

The position offers performance bonuses, comprehensive benefits, and a clear path from Assistant Manager to Branch Manager, with regular hours Monday–Friday and occasional Saturdays.

Qualifications

• High School Diploma or equivalent.
• Experience in sales, customer service, retail, or cash handling.
• Ability to pass drug screening and background checks where permitted by law.
• Valid driver’s license and reliable transportation for bank deposits.

Responsibilities

• Achieve individual and branch sales goals by driving performance and profitability.
• Use a consultative approach to recommend solutions and manage the full loan lifecycle.
• Generate new and repeat business through customer engagement and outbound outreach.
• Deliver a high-energy, service-focused customer experience.
• Process cash transactions and payments accurately while maintaining compliance.
• Manage delinquency and help resolve past-due accounts.
• Transport funds and deposits as part of branch operations.
• Support team performance through additional responsibilities as needed.

Skills

Strong sales

Closing ability

Relationship building

Customer service

Education

High School Diploma or equivalent

Tools

Cash handling

Bank deposits procedures

Job description

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!# Job IntroductionAt RMC, the Assistant Branch Manager role is a high-impact sales position responsible for driving revenue, growing accounts, and maximizing branch performance. This role is ideal for individuals who are motivated by results, thrive in a fast-paced environment, and enjoy actively selling financial products while building strong customer relationships.If you are competitive, persuasive, and energized by meeting goals and earning based on performance, this role offers a clear path to success and advancement.# Why Work at Regional?• Competitive Pay – We recognize and reward performance • Monthly Bonus Opportunities – Earn incentives based on results • Career Growth – Clear path from Assistant Manager to Branch Manager • Comprehensive Benefits – Medical, dental, vision, and 401(k) • Earning Potential – Average $46,000 annually (varies by location)# Duties and Responsibilities• Achieve individual and branch sales goals by driving performance, improving retention, and contributing to profitability • Use a consultative approach to recommend solutions and manage the full loan lifecycle • Generate new and repeat business through customer engagement and outbound outreach • Deliver a high-energy, service-focused customer experience • Process cash transactions and payments accurately while maintaining compliance • Manage delinquency and help resolve past-due accounts • Transport funds and deposits as part of branch operations • Support team performance through additional responsibilities as needed# Minimum Qualifications• High School Diploma or equivalent • Experience in sales, customer service, retail, or cash handling • Ability to pass drug screening and background checks where permitted by law • Valid driver’s license and reliable, insured transportation (required for bank deposits)# Critical Competencies• Strong sales and closing ability • Clear and confident communication • Relationship-building skills • Goal-oriented and performance-driven mindset • Ability to multitask in a fast-paced environment# Working ConditionsOffice-based role providing consumer loan services in person and by phone. Hours are Monday–Friday, 8:30 AM–5:30 PM, with occasional Saturdays and overtime as needed.