Assistant Branch Manager

TEKsystems; Auburn Hills (MI); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Health insurance

Life insurance

FSAs

Tuition reimbursement

401(k) with match

EAP

Job summary

TEKsystems in Auburn Hills, MI seeks an energetic Assistant Branch Manager to lead a high-visibility retail banking branch and drive growth through team development and community outreach.

You will coach staff, focus on lending, deposits, and membership expansion, and ensure exceptional member service in a flagship location. The role requires hands-on leadership, strong communication, and the ability to manage multiple priorities, within an onsite team-focused environment.

Qualifications

• 2+ years of leadership, branch management, banking, credit union, or related financial services experience.
• Proven ability to coach, mentor, and develop employees.
• Strong sales and relationship-building mindset with a track record of achieving goals.
• Experience reviewing and processing lending opportunities.
• Knowledge of consumer banking, lending, financial products, and member services.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
• Strong verbal and written communication skills.
• Ability to obtain and maintain applicable licensing, registration, and certification requirements.

Responsibilities

• Lead, coach, and develop branch employees to achieve sales, service, and operational goals.
• Drive branch performance through lending growth, deposit growth, and membership acquisition initiatives.
• Conduct regular one-on-one coaching sessions, observations, and performance reviews.
• Manage branch operations, staffing, scheduling, and workflow to ensure a seamless member experience.
• Build strong relationships with current members through proactive outreach and follow-up activities.
• Handle escalated member concerns and guide staff through complex member interactions.
• Partner with internal departments to improve service delivery and achieve organizational objectives.
• Represent the branch within the community through networking events, business development activities, and community outreach efforts.
• Monitor branch performance metrics and implement action plans to achieve established goals.

Skills

Leadership

Coaching

Sales

Relationship building

Customer service

Tools

Microsoft Office

Job description

Assistant Branch Manager

We are seeking an energetic, sales-driven Branch Manager to lead a high-visibility retail banking branch and drive growth through team development, member engagement, and community outreach. This position is ideal for a leader who thrives in a fast-paced environment, enjoys coaching and developing employees, and has a passion for building relationships and growing business results.

As the Branch Manager, you will oversee daily branch operations, lead a team focused on exceptional member service, and play a key role in achieving branch goals related to lending, deposit growth, and membership expansion. This flagship location is one of the organization's busiest branches and offers a unique opportunity to make a significant impact.

Schedule

• Monday through Friday: 9:00 AM to 5:00 PM
• Two Saturdays per month: 9:00 AM to 1:00 PM
• Flexible weekday schedule adjustments when working Saturdays
• Leadership rotation with branch leadership partners

Key Responsibilities

• Lead, coach, and develop branch employees to achieve sales, service, and operational goals.
• Drive branch performance through lending growth, deposit growth, and membership acquisition initiatives.
• Conduct regular one-on-one coaching sessions, observations, and performance reviews.
• Manage branch operations, staffing, scheduling, and workflow to ensure a seamless member experience.
• Build strong relationships with current members through proactive outreach and follow-up activities.
• Handle escalated member concerns and guide staff through complex member interactions.
• Partner with internal departments to improve service delivery and achieve organizational objectives.
• Represent the branch within the community through networking events, business development activities, and community outreach efforts.
• Monitor branch performance metrics and implement action plans to achieve established goals.

What Makes This Opportunity Unique

This branch serves as a flagship location with strong organizational visibility and high performance expectations. Success in this role requires a hands‑on leader who can create business opportunities beyond walk‑in traffic through relationship building, outbound member outreach, and community engagement.

The branch is fully staffed and supported by an experienced team, providing an excellent environment for a leader focused on coaching, development, and sales growth.

Qualifications

• 2+ years of leadership, branch management, banking, credit union, or related financial services experience.
• Proven ability to coach, mentor, and develop employees.
• Strong sales and relationship‑building mindset with a track record of achieving goals.
• Experience reviewing and processing lending opportunities.
• Knowledge of consumer banking, lending, financial products, and member services.
• Strong analytical, organizational, and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
• Strong verbal and written communication skills.
• Ability to obtain and maintain applicable licensing, registration, and certification requirements.

Preferred Characteristics

• Outgoing and highly personable
• Strong leadership presence
• Adaptable and able to shift priorities quickly
• Results‑oriented with a sales‑driven mentality
• Passionate about coaching and developing others
• Self‑motivated and accountable

What's Offered

• Outstanding benefits package
• Performance‑based incentive opportunities tied to branch success
• Career growth and advancement opportunities
• Collaborative leadership environment
• Opportunity to make a significant impact at a highly visible branch location

Job Type & Location

This is a Permanent position based out of Auburn Hills, MI.

Pay and Benefits

The pay range for this position is $55000.00 - $60000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

The Perks of Being Part of the team:

When you join you're not just taking a job-you're joining a community. From milestone anniversaries to our legendary chili cook‑off, we believe in recognizing achievements and building connections through fun, shared experiences.

We offer a comprehensive benefits package designed to support the well‑being of our employees:

• Competitive Base Compensation: Competitive salary with eligibility for performance‑based incentives.
• Paid Time Off: PTO available to support work‑life balance, in addition to 13 paid company holidays per year.
• Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement.
• Health Insurance Coverage: Multiple low deductible medical plan options, as well as dental and vision coverage.
• Employer‑Paid Coverage: Company‑paid life insurance and short‑and long‑term disability coverage.
• Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs.
• Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career.
• Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit‑sharing contribution.
• Employee Assistance Program (EAP): Confidential support services for personal and professional challenges

Workplace Type

This is a fully onsite position in Auburn Hills,MI.

Application Deadline

This position is anticipated to close on Sep 10, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.