Assistant Branch Manager

First Financial Bank Texas; Abilene (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

First Financial Bank Texas in Abilene, TX seeks a branch operations associate to support team spirit and manage daily branch activities. You will work Saturdays/holidays as needed and travel to other regions for training.

Responsibilities include assisting in branch operations, customer interactions, and adherence to bank policies. A high school diploma is required, with supervision experience and a customer-service mindset highly valued.

Qualifications

• High school graduate/equivalent required; associate degree preferred.
• Two years retail or bank experience required; two years supervisory experience preferred.
• Basic math proficiency and aptitude.
• Strong social and leadership skills.
• Aptitude to handle sensitive operational transactions and customer relationships.
• Professional appearance and demeanor.
• Excellent communication skills.
• Ability to work flexible hours and sell banking products/services.
• Periodic travel to Abilene or other Bank Regions for training.
• Occasional Saturdays and holiday hours may be required based on branch hours.

Responsibilities

• Assist in developing team spirit among branch personnel and instill pride and value in the system.
• Assist in managing branch operations.
• May be required to work Saturdays and holidays.
• Actively participate in sales and service culture and follow bank policies.

Skills

Customer service

Communication skills

Sales experience

Leadership

Flexibility

Professional appearance

Staff supervision

Mathematical aptitude

Negotiable instruments knowledge

Travel willingness

Education

High school diploma or equivalent

Associate degree (preferred)

Job description

Address

We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description

Office Location

Abilene, Texas, United States

Scope/Contacts

Assist in developing a team spirit among branch personnel and instill pride and value in the system. Assists in managing the branch operations. Will be required to work Saturdays and holidays.

Essential Functions

• Physical qualifications include reading terminal screens, communicating effectively both verbally and in writing with customers and staff, transporting money bus from vault to teller drawer (approximately 20 pounds), communicating/listening in on telephone conversations.
• Mobility includes operating all computer terminals, moving about the branch to visit with customers, maintaining access to the facility.
• Mental qualifications include reading at a level sufficient to understand memorandums, etc., writing in a clear, concise, and legible manner in order to compose various forms, applying mathematical functions in order to assist customers, learning and understanding AS400 computer system to perform various functions.
• Actively participate in the sales and service culture, support the values of the organization, and follow established Bank policies and procedures.
• Periodic travel to Abilene or other Bank Regions for training is required.
• Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation.

Minimum Qualifications

• High school graduate/equivalent is required, associate degree is preferred.
• Two years retail or bank experience is also required; two years supervisory experience is preferred.
• Basic math proficiency and aptitude.
• Demonstrated academic record of achievement in social and leadership skills.
• Demonstrate aptitude to handle sensitive operational transaction and customer relationships.
• Professional appearance & demeanor.
• Demonstrate strong social skills.
• Excellent communications skills.
• Ability to adjust to flexible hours and ability to sell products and services.
• Will assist in the supervision of staff and daily operations.
• Thorough knowledge of negotiable instruments is strongly desired.
• Must be able to work flexible hours and/or extended hours as business requires.
• Periodic travel to Abilene or other Bank Regions for training is required.
• Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation.

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)