Assistant Banking Center Manager

Origin Bank; Henderson (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Origin Bank is seeking a Banking Center Manager to lead daily operations, supervise staff, and ensure compliance in a dynamic retail environment. The role emphasizes customer service, staff mentoring, and coordinated sales efforts across the center.

The ideal candidate will have a Bachelor’s degree (or GED with two years bank retail experience), supervisory experience, and familiarity with new account and loan training. This position is based in Henderson, NV and requires strong leadership.

Qualifications

• Bachelor's degree (B.A.) preferred; high school diploma or GED required; minimum two years bank retail experience.
• One year supervisory experience; internal: mentoring and training requirements.
• Experience with new account training and loan training preferred.

Responsibilities

• Manage Banking Center in absence of manager.
• Ensure operational processes and controls meet quality and compliance standards.
• Deliver quality customer service through personal contact with customers and adherence to standards.
• Oversee staff utilization, performance evaluations, and audit quality.
• Mentor Retail Bankers and ensure mentoring program standards.
• Coordinate staff communications on operational issues in absence of manager.
• Collaborate with manager to conduct sales meetings.
• Meet performance standards in loss control, security, and policies.
• Support sales and service activities including opening new accounts and handling cash.
• May perform duties of Loan Officer or Personal/Relationship Banker.

Skills

Customer service

Supervisory experience

Banking operations

Mentoring / coaching

Education

Bachelor's degree

High school diploma or GED

Tools

Secure financial systems

Job description

_ Your Career. Your Story. Let's Write the Next Chapter Together. _

At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education.

What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one‑on‑one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future.

If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you.

Job Description

Assists Banking Center Manager in daily management and operation of the Banking Center; assumes Manager’s responsibilities in the absence of the Banking Center Manager; and exemplifies and encourages Core Values by performing the following.

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Duties and Responsibilities

• Manages the Banking Center in the absence of manager.
• Manages operational processes and controls to ensure the banking center maintains a high level of quality as it relates to customer information and compliance standards.
• Assists in the delivery of quality customer service through personal contact with customers and prospects and adherence to approved quality standards.
• Assures effective utilization of staff, objective performance evaluations, and operational/audit quality of all employees.
• Mentors or assigns qualified mentor for all new Retail Bankers assigned to Banking Center for training. Ensures compliance with Retail Banker Mentoring Program standards.
• Oversees the coordination of communications to staff regarding all operational issues in the absence of manager.
• Collaborates with manager to conduct sales meetings as needed.
• Meets Banking Center performance standards in areas such as operating loss control, banker’s levels of performance, Bank Secrecy Act, bank security, compliance with established policies and procedures and all other aspects of banking center operations.
• Supports and promotes sales and service activities of staff, including opening new accounts and operating a cash drawer/recycler if necessary.
• May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions.

Supervisory Responsibilities

May directly supervise one to ten employees of the Retail Staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include assisting with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B. A.) from four-year college or university preferred, high school diploma or general education degree (GED) required; minimum two years bank retail experience and one year supervisory experience.

Internal: minimum one to two years’ experience as a Retail Relationship Banker and/or Personal Banker Supervisor; new account training required; loan training preferred. Performance evaluation by Manager, Regional Manager and Chief Retail Officer will also be a consideration for promotion.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position operates in a professional banking environment and routinely uses standard office equipment and digital tools such as secure financial systems, computers, phones, photocopiers, and scanners. The role requires maintaining a high level of professionalism, confidentiality, and attention to detail in all interactions.

Work is performed in a retail banking center environment that is energetic and client focused. Expect frequent direct contact with clients and team members. The position may involve extended periods of standing or sitting, handling cash, and operating teller or office equipment. Professional appearance and adherence to client service standards are required. This role may occasionally require travel.

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion.

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Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights

Origin Bank is a member FDIC, Equal Housing Lender offering innovative banking and insurance solutions across Louisiana, Texas, and Mississippi through over 40 locations.

Banking Credit Intermediation Financial Services

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