Assistant Bakery

Hy-Vee Inc; City of Rochester (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Hy-Vee Inc in Rochester, NY is seeking a Bakery Assistant Department Manager to oversee daily bakery production, lead the team, and ensure fresh, high-quality product is consistently stocked. You will guide tasks, review production schedules, and maintain safety and cleanliness standards across the department.

The role emphasizes hands-on leadership, staff training, and exceptional customer service to help drive department success and customer satisfaction.

Qualifications

• High school diploma or equivalent is required.
• 1–3 years bakery or related experience preferred.
• Willingness to learn and lead a team.

Responsibilities

• Greet customers warmly and resolve concerns promptly and professionally.
• Check orders, set up production timelines, and assign tasks to bakers and staff.
• Review daily production list and organize workflow; adjust as needed.
• Rotate display case items for freshness and replenish stock throughout the day.
• Train new employees and support ongoing bakery team development.
• Instruct and review work, coordinate activities, and allocate personnel as needed.
• Step in to lead in the absence of the Department Manager and cover shifts.

Skills

Customer service

Leadership

Team training

Communication

Problem solving

Time management

Math basics

Education

High school diploma or equivalent

Job description

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Bakery Assistant
Department Manager
Department: Bakery
FLSA: Hourly
Revision Date: 07/2026

About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We’re seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers’ lives easier, healthier and happier.

The Role and Why It’s Important At Hy-Vee, our bakery department is built on freshness, quality, and the kind of product that keeps customers coming back, and the Bakery Assistant Department Manager helps make sure that standards are met every single day. In this role, you’ll partner with the Bakery Department Manager to oversee daily production, lead and develop the team, and ensure the cases are always stocked with the best product possible. From assigning tasks and reviewing production schedules to training new employees and stepping in to lead when needed, your contributions have a real impact on both the team and the customer. If you are an experienced bakery professional with strong leadership skills and a drive for results, we’d love to have you on board.

No two shifts are exactly the same, but here’s what you can expect:

• Deliver outstanding customer service by greeting every customer warmly, assisting with their needs, and handling and resolving customer concerns promptly and professionally
• Check orders for the day, set up a timeline and production schedule, and assign tasks to bakers and department employees upon arrival
• Review the daily production list with the team, organize production flow, and create a second schedule for additional product needs as required
• Review product for freshness and pull by stale date; ensure display case product is rotated and replenished throughout the day
• Review day of week for gross potential and plan ahead for upcoming sales weeks, events, and production needs
• Create the closing list for the evening crew and assign duties to part-time staff as needed
• Ensure department standards are consistently met across production, cleanliness, and customer service
• Train new employees and support the ongoing development of the bakery team
• Instruct, assign, and review the work of others; coordinate activities and allocate personnel as needed
• Assume management responsibilities and order product and supplies in the absence of the Department Manager
• Fill in for absent employees during the production day as needed
• Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times
• Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders
• Follow Hy-Vee’s dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Your Skills

• Bring commitment to Hy-Vee’s mission and a genuine passion for delivering an outstanding customer and team experience
• Lead, train, and support a bakery team in a fast-paced production environment
• Solve practical problems and make sound decisions with a variety of variables and limited standardization
• Apply math skills including fractions, decimals, and percentages in day-to-day tasks
• Stay organized and manage multiple production schedules and priorities simultaneously
• Communicate clearly with customers, team members, and vendors and provide basic direction and guidance
• Handle confidential information including ads, gross profit percentages, wages, sales, pricing, and employee information with discretion

Reporting Relationships

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, Health Wellness Home; Bakery Department Manager

Direct Reports: Bakers, Cake Designers, Fryers, Clerks, Bakery Wrappers

Education and Experience

• High school diploma or equivalent experience
• Over one year up to three years of similar or related experience preferred

Physical Requirements

Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance Continuously stand and walk on hard surfaces for extended periods Where applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use) Work in cooler or freezer environments for extended periods Where applicable to the role: ability to safely use sharp knives and blades to cut, trim, or grind product Where applicable to the role, and in accordance with applicable age and legal requirements: operate a cardboard baler or compactor Where applicable to the role: perform repetitive motions associated with dough mixing, scaling, and proofing Ability to unload, lift, stock, and rotate incoming truck freight and merchandise

Work Environment

This is a fast-moving role with significant pressure to meet production deadlines throughout your shift. You’ll work in the bakery department and can expect daily exposure to noise, temperature extremes, dampness, vibrations, equipment movement hazards, and cleaning chemicals and solvents, as well as weekly exposure to dirt and occasional exposure to electrical equipment. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

The anticipated hourly starting wage for this position is $18.00 to $22.50 depending on experience.

For information on company benefits visit Benefits | Hy-Vee.

Employment is contingent upon the successful completion of a pre employment drug screen.