Assistant Automotive Service Center Manager

Blain's Farm & Fleet (Blain Supply, Inc.); Loves Park (IL); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Life Insurance

401(K) with company match

Paid ASE testing and certifications

Associate discount on name brands

Holiday and birthday off

Leadership training programs

Job summary

Blain’s Farm & Fleet in Loves Park, IL is hiring an Assistant Service Center Manager to support the Service Center Manager in overseeing technicians and the automotive service area. You will help resolve customer issues, train staff, and ensure safety policies are followed.

The role requires valid driver’s license, ability to work evenings/weekends, and pursuing ASE certifications within a year. Michigan-specific certifications may apply for nearby stores.

Qualifications

• Must possess a valid driver’s license.
• Able to pass pre-employment drug screening and background checks.
• Able to work evenings and at least every other weekend.
• Willing to attain ASE certifications within one year of hire date.
• Must be able to obtain forklift certification.

Responsibilities

• Resolve customer issues and provide technical guidance to service technicians and advisors.
• Supervise Service Center associates and participate in technician activities as needed.
• Ensure compliance with Loss Prevention and safety policies.
• Assist the Service Center Manager in overseeing the Automotive Service Center.
• Support training of service technicians and advisors.

Skills

Great communication skills

Customer service mindset

Leadership potential

Education

ASE Certification A4/A5 (A4 Steering & Suspension; A5 brakes)

Job description

Company & Benefits Information

At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.

As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!

• Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
• All major Holidays & Birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
• Internal recognition programs that support an engaged workplace
• 401(K) with company match
• Paid ASE testing and certifications

Compensation

• Saturday & Sunday weekend premium pay $2.50 per hour
• Starting base pay up to $23.50/hr

The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain’s Farm & Fleet position description for accurate pay range information.

Job Duties

The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for:

• Resolving customer issues
• Providing technical assistance and training for service technicians and advisors
• Supervising Service Center associates
• Performing Technician responsibilities as needed
• Demontrating awareness and compliance with Loss Prevention and safety policies.

Qualifications

• Must possess a valid driver’s license
• Great communication skills
• Prior Automotive Maintenance experience is preferred
• Prior supervisory experience preferred
• Prior Retail experience preferred
• Able to work evenings when needed and at least every other weekend
• Able to pass pre-employment drug screening and background checks
• Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date
• Must possess or have the ability to obtain forklift certification
• Ability to read and speak English and communicate with customers and co-workers
• *Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications.

EEO Statement

Blain Supply, Inc and Blain’s Farm and Fleet (collectively "Blain’s") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain’s does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.