Assistant Airport Operations Duty Manager - IAD

Metropolitan Washington Airports Authority; Sterling (VA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Pension and retirement plans

Training and development opportunities

Job summary

Metropolitan Washington Airports Authority is seeking an Assistant Airport Operations Duty Manager to oversee daily airport management, inspections, and enforcement of safety and security procedures at Washington Dulles International Airport (IAD) or Reagan National Airport (DCA).

The role reports to on-shift supervisory personnel, supervising operations across airside, terminal, and landside areas to maintain secure, efficient airport operations while coordinating with federal and state

Qualifications

• Three years of airport or airline operations experience at a 14 CFR Part 139 certified airport, or three years of military airfield operations experience with a bachelor’s degree.
• Knowledge of and ability to apply airport safety and security regulations (e.g., 49 CFR Parts 1542, 1544, and 1546 and 14 CFR Part 139).
• Participation in FAA airport certification, airport or airline security program, or related exercises.

Responsibilities

• Patrols assigned areas to ensure compliance with Airport Security Program and relevant regulations.
• Inspect and monitor landside, airside, and terminal facilities for safe, secure operations.
• Coordinate or conduct inspections, investigations, or corrective actions with agencies and airline officials.
• Serve as first responder to airport emergencies and incidents; issue notices when required.
• Direct tenant and airport personnel to resolve safety or security issues.

Skills

Airport operations

Regulatory knowledge

Communication skills

Computer literacy

Education

Bachelor’s degree

Tools

Security access control systems

Weather monitoring systems

Job description

As an Assistant Airport Operations Duty Manager, you will perform daily airport management functions to inspect, monitor, and enforce safety and security procedures to ensure the safe, efficient, and secure operation of the airport complex.

Assistant Airport Operations Duty Manager

Works under the general supervision of an Airport Operations Duty Manager Supervisory or under the direction of on-shift supervisory personnel, and in the absence of the Airport Operations Duty Manager Supervisory, may receive work assignments from an Airport Operations Duty Manager.

Serves in the Airport Operations Department at Washington Dulles International Airport (IAD) or Ronald Reagan National Airport (DCA).

Performs airport management functions with responsibility for the safe, efficient, and secure operation of the airport complex (airside, terminal, and landside). Maintains constant awareness of changing conditions, activities, and requirements affecting airport operations. Maximizes safety and security with minimal disruption to airport operations. Conducts inspections and enforces compliance with the Airports Authority's Security Program and Directives, Vehicle Control Program, airport specific safety and security procedures, Transportation Security Administration Regulations, and Federal Aviation Regulations. Performs related functions.

GENERAL RESPONSIBILITIES

Under the general direction of on-shift supervisory personnel, patrols assigned portions of the airport on foot, by vehicle, or by other approved measures to ensure compliance with the Airport Security Program, Airport Certification Manual, other Federal regulatory requirements, and airport rules and regulations.

terminal buildings and the Air Operations Area (AOA) ramp area for any unusual events or conditions, including news media and accidents.

Inspects the operational condition of the airport complex including, but not limited to, landside activities, concourses, terminal facilities, runways, taxiways, hold bays, fuel farm, safety areas, imaginary surfaces, NAVAIDs, lighting systems and perimeter security, during each tour of duty and ensures compliance with all related guidelines and requirements.

Responsible for implementation of the airport’s vehicle control program.

Monitors the Air Operations Area (AOA) and ramp area for normal operations and/or any unusual events or conditions including but not limited to safety and security incidents or accidents.

Monitors the passenger processing facilities such as the Main Terminal and Concourse areas including curbs, security checkpoints, customs facilities and various passenger transport modes to ensure normal passenger processing. Identifies and mitigates issues which could disrupt normal processes.

Monitors landside ground transportation and pedestrian areas including but not limited to roadways, parking areas, general vehicular circulation, sidewalks, and waiting areas to ensure normal operations, general cleanliness, and for any unusual events or conditions.

Documents problems, discrepancies, and non-complying conditions concerning 14 CFR Part 139, and 49 CFR Part 1540 and 1542 and tenant activities to appropriate parties and reports for follow-up actions; monitors progress of corrections; determines severity of discrepancies and priority for corrective actions.

Takes corrective action, files work orders for repairs, notifies the appropriate manager or coordinator, and files reports for airport facilities.

Consults with the full performance Airport Operations Duty Manager or Airport Operations Duty Manager Supervisory prior to issuing any Notices to Airmen (NOTAMs) or authorizing the opening or closing of runways and/or taxiways.

Performs safety and security inspections of identification badges, personnel, facilities, vehicles, goods, and services for compliance with airport rules and regulations.

Performs testing of security measures as directed to determine the effectiveness of security measures and/or to ensure compliance with the Airport Security Program.

May conduct training for contractor security guards, monitors the services provided, and informs the Airport Security Manger and the Contracting Officer’s Technical Representative (COTR) of any concerns.

Under the general direction of on-shift supervisory personnel, directs tenant and Airport personnel on resolution of safety or security issues and intercedes to mitigate tenant ramp operation disputes, seeking on-shift supervisory guidance or assistance to resolve complex issues.

Under the general direction of on-shift supervisory personnel, conducts investigation, mitigation and resolution of safety and security incidents and concerns including but not limited to the issuance of Notices of Violation for failure to comply with airport rules and regulations.

Under the general direction of on-shift supervisory personnel, may take immediate corrective action to contain potential threats or incidents, which may include confiscating ID badges or directing removal of employees or contractors from the airport’s premises.

Under the general direction of on-shift supervisory personnel, may coordinate or conduct inspections, investigations, or corrective actions with other Federal and State agencies and airline officials.

May serve as first responder to airport emergencies and other significant events, taking control of the scene until relieved by a senior official.

Performs other duties as assigned.

QUALIFICATIONS

Three years of experience in airport or airline operations at a 14 CFR Part 139 certified airport, OR three years of military airfield operations experience and a bachelor’s degree in any field. An equivalent combination of education and experience may be considered.

Knowledge of and ability to apply airport safety and security regulations (e.g., 49 CFR Parts 1542, 1544, and 1546 and 14 CFR Part 139) and skill in applying them to conduct safety and security inspections and investigations, ensure airport security and safety procedures are current, and assist airlines with security requirements.

Participation in, or knowledge of, at least one of the following: Federal Aviation Administration (FAA) airport certification, airport or airline security program, recurring airport or airline disaster/emergency exercises, or the monitoring and coordination of airport construction and maintenance operations.

Knowledge of aircraft operations, to include navigational and unusual aircraft operating characteristics, and the ability to evaluate aircraft and air traffic and take timely and appropriate action.

Ability to analyze complex situations, prioritize issues, and formulate response plans.

Ability to make detailed analyses of data and information and make recommendations.

Ability to speak and write effectively, with emphasis on communicating sensitive or confidential information in an emergency.

Skill in using a computer and modern office suite software, with emphasis on security access control systems and weather monitoring systems.

PREFERRED QUALIFICATIONS

A bachelor’s degree in aviation management, Airway Science, Aviation, or a related field.

Airport Certified Employee (ACE) certification in Airport Operations or Security from the American Association of Airport Executives (AAAE).

Experience in Airport Operations of a medium or large hub airport.

Experience in airport or airline security operations.

NECESSARY SPECIAL FACTORS

Work is typically reviewed in progress and upon completion for quantity, quality, timeliness, teamwork, customer service, and other factors.

Operates vehicle airside and landside (requires AOA permit).

Is subject to hold-over and recall on a 24-hour basis for essential services and emergencies such as snow removal.

May be subject to night/weekend work.

May walk for extended distances, including ascending and descending stairs, to inspect various areas in the terminals or to respond to emergencies.

May be subject to the possibility of bombs and various types of terrorist threats, irate passengers, large crowds, airport trespassers with ill intent, and potential exposure to hazardous materials and contagious diseases.

WHAT WE OFFER

A career with the Airports Authority comes with more than just a paycheck; it offers a comprehensive benefits package designed to support you and your family’s health, financial security, and professional growth. Benefits include medical, dental, and vision coverage; well-being resources; health savings and flexible spending accounts; pension and retirement plans; and ongoing training and development opportunities. Discover more about our benefits package here.

A background security investigation will be required for all new hires.

Metropolitan Washington Airports Authority is an Equal Opportunity Employer.