Assistant, Adult Education

Hispanic Chamber of Commerce of Metropolitan St. Louis - Jobboard; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

The Hispanic Chamber of Commerce of Metropolitan St. Louis - Jobboard seeks an Education Programs Coordinator to support the Adult Education Programs.

This role collaborates with the Coordinator to schedule classes, recruit instructors, manage registrations, and help with course descriptions and public catalogs. Evening and weekend hours are required during peak months, with opportunities to work across multiple learning topics and events.

Qualifications

• Two years’ experience in informal education, event/program coordination, or related field.
• Experience with public and adults in educational/learning settings.
• Experience with volunteers preferred.
• Flexibility to work weekends, holidays, and evenings as needed.

Responsibilities

• Assist in coordinating class schedules with contract instructors and Garden staff.
• Assist in planning course offerings on topics like Food & Cooking, Gardening, Fine Arts, and Well-Being.
• Draft course descriptions for web/print catalogs and edit public catalogs twice a year.
• Use scheduling/registration tools (Ungerboeck, Tessitura, Survey Monkey, Zoom).
• Coordinate volunteers and maintain program statistics and surveys.

Skills

Communication

Collaboration

Accountability

Problem Solving

Stewardship

Education

Associate's degree preferred

High school diploma or equivalent

Tools

Garden scheduling system

Zoom

Tessitura

Job description

Summary

Provideseducationalassistanceto the Adult Education Program. This role works closely with the Coordinator, Adult Education Programsin coordinating adult education classes.

Essential Duties and Responsibilities

• Assistsin coordinating the scheduling of classes with contract instructors and Garden staff.
• AssistsCoordinator, Adult EducationProgramswithplanning course offerings on topics such as Food & Cooking, Gardening & Landscaping, Fine Arts, Green Living, Nature Study, Photography, Guided Tours, Well-Being, and Botanical Crafts.
• Assistsin drafting course descriptions for web and print catalog andassistsin the editing of public program print catalog twice a year.
• UtilizesUngerboeckroom reservation system for scheduling adult education programs/classes, Tessitura to addregistrationsprocesses, Survey Monkey for class surveys, andZoomfor online classes.
• Assistscontract instructors with classes, hosting online programs, andassistinpurchasingof supplies
• Conducts cross divisional communication with the Garden to arrange for various adult education classes.
• Coordinatesclass volunteers for classes
• Maintainsadult education program statistics and surveys.
• Creates,maintains, andprocessesinstructor confirmation forms and payment forms, for each class.
• Must be prepared to work evenings and weekends. Our busiest months are March, April, May,Septemberand October and in these months,this positionwill work an average of two nights a week and at least one Saturday a month.
• Meets expected attendance guidelines.
• Follows and adheres toestablishedpolicies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies.
• Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers,visitorsand others
• Performs other duties as assigned.

Supervisory Responsibilities

No supervisory responsibilities.

Core Competencies

• Communication– Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations.
• Collaboration–Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences.
• Accountability– Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes,troubleshootsand takesappropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues’ concerns.
• Problem Solving– Identifies and resolves problems; Includes supervisor beforetaking actionas necessary; Recommends solutions,demonstratescreativity and resourcefulness;Exhibitssound andaccuratejudgment in decision making process; Includesappropriate peoplein making decisions.
• Stewardship– Promotes and adheres to sustainability,safetyand security protocols; Fosters a culture of respect,diversityand inclusion;Demonstrateseffective and prudent use of Garden resources; Maximizes contributions during work hours.

Qualifications/Experience

• Two (2) years’ experience in informal education, event/program coordination, or related field.
• Experience preferred with an emphasis on working with the public and adults in an educational/learning setting.
• Experience working in a cultural institution preferred.
• Experience working with volunteers preferred.
• Workschedule requires flexibility to work on weekends, holidays, and evenings as needed.
• Demonstrated ability to work collaboratively with internal team members and external organizations to create a commitment to common goals, prioritizing, minimizing obstacles, and executing realistic priorities.
• Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projectsin a timely manner.
• Ability to communicate effectively and interact with the public, donors, partners, and colleagues.
• The Garden is committed to the safety and wellbeing of our employees,volunteersand guests.All staff are strongly encouraged to receive all vaccinations as recommendedby your healthcare provider prior tohiredate.The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines.When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel isrequired.
• The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilitiesrequired.

Education

• Associate’s degree preferred.
• An equivalent combination of skills,educationand experience may be considered.
• High school diploma or equivalent required.

Language Skills

• Ability to communicate effectively in English (written and oral).
• Excellent knowledge of the rules of English grammar and composition.

Mathematical Skills

• ProficientHigh schoolMath Aptitude - Ability to perform addition, subtraction, multiplication, and division; calculate percentages and decimals, etc.

Reasoning Ability

• Ability to exercise independent judgment in the observation,analysisand resolution of issues.
• Ability to exercise independent judgment in the allocation of resources.

Computer Skills

• Demonstrated experienceutilizingvarious computer software applications and navigating through the Internet, which includes but is not limited to a strongproficiencyusing Microsoft Office Suite 2010 (e.g., particularly PowerPoint, Access, Excel, Word, and Outlook.
• Strong database managementproficiency; ability to learn andutilizea variety of online scheduling and registration management tools (i.e., Garden’s event and space reservation management system, etc.).
• Experience with zoom online class hosting, moderating participant chat for questions and troubleshooting online functions

Certificates, Licenses, Registrations

• Must be able to obtain andmaintainFirst Aid/CPR certification.

Physical Demands

• Requiresabilityto make frequent telephone calls.
• Ability to effectivelyutilizecomputerandkeyboard(typing).
• Ability tolift upto (30) pounds (i.e., load, unload and move boxes,suppliesand equipment).
• May berequiredto perform tasks at varying heights (i.e., step stools, etc.).

Work environment

• Ability to work outside in the elements on occasion with unavoidable variations in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions and some uncomfortable conditions (i.e., wet, mosquitoes, ticks,insects, etc.) as needed.
• Busy indoor office setting with shared cubical office environment with multiple staff
• Comfortable working in immediate proximity to thegeneral public, in a safe and friendly manner, answering questionsregardingeducational programs.

Contacts with Individual/Organizations inside/outside the Garden

• Education Division colleagues.
• Contract instructors.
• Garden education volunteers.
• Garden employees.
• Diverse slate of visitors to the Garden, both children and adults.

Supervisor

Coordinator, Adult Education Programs