Assistant Administrative Operations SCPMG

Kaiser Permanente; Los Angeles (CA); On-site; USD 210,000 - 272,000; Full time

Job summary

Kaiser Permanente in Los Angeles seeks a Director/Senior Director to plan, organize, direct, and control operations across assigned areas, including administration, patient care, and professional services.

You will lead strategic initiatives, manage budgets, supervise staff, ensure regulatory compliance, and drive high-quality, cost-effective health care delivery. This role requires seven-plus years of management experience and a master's degree in health care, public or business administration.

Qualifications

• Minimum seven (7) years of management experience in a complex, multi-faceted health care setting.
• Three (3) years of experience in financial management, budget development, program development, quality improvement and project management.

Responsibilities

• Directs, plans, organizes, and controls operations of assigned areas.
• Develops and administers policies, standards, practices and procedures.
• Monitors and evaluates service delivery to meet targets and improve efficiency.
• Hires, fires, and conducts performance assessments for staff.
• Develops budgets and monitors payroll, non-payroll, and capital expenditures.
• Engages physicians and staff in problem solving and strategic leadership.

Skills

Management experience

Budget development

Quality improvement

Project management

Education

Master's degree in health care, public or business administration

Job description

Job Summary

Directly and through subordinates, plans, organizes, directs, and controls the operation of assigned areas (e.g., general administrative, patient care, professional services and/or a combination of these and other services). Contributes toward the overall development of programs and services to provide for the needs of members, physicians and staff. Assists Administrator in providing strategic leadership to management to ensure equitable distribution of resources and delivery of high quality, cost-effective health care and efficient management of staff in accordance with goals, objectives, policies, and applicable regulatory agency rules and regulations. [This position is a generic position designed to serve in Executive Director or Medical Group Administration. This position is the top operations management level in the Medical Center.]

• Directly and through subordinates, assists Administrator in planning, organizing, directing, and controlling the operation of assigned areas (e.g., general administration, patient care, professional services and/or a combination of these and other services).
• Contributes toward the overall development of programs and services to provide for the needs of members, physicians and staff.
• Assists Administrator in providing strategic leadership to management to ensure equitable distribution of resources and delivery of high quality, cost-effective health care and efficient management of staff in accordance with goals, objectives, policies, and applicable regulatory agency rules and regulations.
• Responsible for the day-to-day operations by facilitating the development, implementation and monitoring of service, quality and utilization standards.
• Continually evaluating and improving the delivery of service by initiating and promoting best practice models.
• Engages physicians and staff in problem solving.
• Plans, directs, staffs, organizes and evaluates service and/or care delivered by staff.
• Develops, monitors, and controls payroll, non-payroll, and capital budgets and expenditures for assigned service areas.
• Hires, fires, performs disciplinary actions, employee training and development, and conducts performance assessments for assigned staff.
• Contributes to effective and accurate communications, operations, and planning by conducting studies and reporting findings, and participating in special committees and/or projects.
• Directly and with subordinate managers, establishes and maintains operational and performance standards.
• Monitors and evaluates the overall system of service delivery in terms of ability to meet established targets.
• Develops short and long term plans to improve service level of department efficiency for each area managed.
• Directly and with Administrator, develops and administers appropriate policies, standards, practices and procedures.
• With subordinate managers, establishes goals and objectives for each department.
• Assures compliance with administrative, legal and regulatory requirements of the Health Plan Contract and government/accrediting agencies.
• Works with management and physicians-In-Charge to identify and establish programs and practices which are cost effective and provide quality service to members, staff and physicians.
• Participates in community relations activities to enhance the image and reputation of the organization in local customer service areas.
• May represent the organization in activities involving leaders in business, government, labor, the community at large, Health Plan Members and health care providers in the area.

Essential Responsibilities

• Directly and through subordinates, assists Administrator in planning, organizing, directing, and controlling the operation of assigned areas (e.g., general administration, patient care, professional services and/or a combination of these and other services).
• Contributes toward the overall development of programs and services to provide for the needs of members, physicians and staff.
• Assists Administrator in providing strategic leadership to management to ensure equitable distribution of resources and delivery of high quality, cost-effective health care and efficient management of staff in accordance with goals, objectives, policies, and applicable regulatory agency rules and regulations.
• Responsible for the day-to-day operations by facilitating the development, implementation and monitoring of service, quality and utilization standards.
• Continually evaluating and improving the delivery of service by initiating and promoting best practice models.
• Engages physicians and staff in problem solving.
• Plans, directs, staffs, organizes and evaluates service and/or care delivered by staff.
• Develops, monitors, and controls payroll, non-payroll, and capital budgets and expenditures for assigned service areas.
• Hires, fires, performs disciplinary actions, employee training and development, and conducts performance assessments for assigned staff.
• Contributes to effective and accurate communications, operations, and planning by conducting studies and reporting findings, and participating in special committees and/or projects.
• Directly and with subordinate managers, establishes and maintains operational and performance standards.
• Monitors and evaluates the overall system of service delivery in terms of ability to meet established targets.
• Develops short and long term plans to improve service level of department efficiency for each area managed.
• Directly and with Administrator, develops and administers appropriate policies, standards, practices and procedures.
• With subordinate managers, establishes goals and objectives for each department.
• Assures compliance with administrative, legal and regulatory requirements of the Health Plan Contract and government/accrediting agencies.
• Works with management and physicians-In-Charge to identify and establish programs and practices which are cost effective and provide quality service to members, staff and physicians.
• Participates in community relations activities to enhance the image and reputation of the organization in local customer service areas.
• May represent the organization in activities involving leaders in business, government, labor, the community at large, Health Plan Members and health care providers in the area.

Basic Qualifications

• Minimum seven (7) years of management experience (including, but not limited to: disciplinary actions, training, employee development/ assessment, and wage and hour regulations) in a complex, multi-faceted health care setting and in working with a large physician group practice managing through influence and collaboration which includes:
• Three (3) years of experience in financial management, budget development, program development, quality improvement and project management.

Education

• Masters degree in health care, public or business administration, or related field required.

License, Certification, Registration

• N/A

Additional Requirements

• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications

• N/A.

Primary Location: California, Los Angeles, West Los Angeles Medical Center

Scheduled Weekly Hours: 40

Shift: Day

Workdays: Mon, Tue, Wed, Thu, Fri

Working Hours Start: 08:30 AM

Working Hours End: 05:00 PM

Job Schedule: Full-time

Job Type: Standard

Worker Location: Flexible

Employee Status: Regular

Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee

Job Level: Director/Senior Director

Department: West LA Medical Center - Medical Office Administration - 0806

Pay Range: $210300 - $272030 / year

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: Yes, 20 % of the Time

Work Setting: Flexible

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.