Assistant Account Manager - Commercial Lines

Alliant Insurance Services; Rancho Cordova (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Alliant Insurance Services is seeking a detail‑driven insurance professional to service existing accounts and support Producers with new opportunities, quoting and market submissions. The role emphasizes accuracy in policy reviews, renewals, and client communications.

This position requires licensing, CE compliance, and strong collaboration with carriers and internal teams to ensure optimal coverage and service levels for clients in a hybrid office setting.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• Four or more years related work experience.
• Valid Insurance License and ongoing CE for license renewal.

Responsibilities

• Packages and markets applications to carriers to obtain quotes.
• Negotiates prices, commissions, and coverages with carriers.
• Reviews policies and ensures appropriate coverage levels.
• Manages renewal process for expiring policies.
• Responds to client inquiries and handles account discrepancies.
• Prepares presentations and proposals for clients.
• Gathers information for applications and inputs data accurately.
• Prepares draft certificate templates for review.
• Binds insurance coverage and prepares binders.
• Supports producers by servicing existing accounts and soliciting new business.

Skills

Excellent verbal communication

Written communication

Customer service

Problem solving

Time management

Typing speed 30-35 wpm

Teamwork

Microsoft Office

Education

Associate's Degree or equivalent experience

4+ years related work experience

Valid Insurance License

Continued CE for license renewal

Tools

Microsoft Office Suite

Job description

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

Hybrid work schedule: In-office requirement.

More information is available on the company's website at: www.alliant.com.

Summary

Responsible for providing customer service and supporting Producers by servicing existing accounts and soliciting new business. This position includes independent responsibility for servicing and retention of assigned customers/policies.

Essential Duties And Responsibilities

• Packages and markets applications to various carriers to obtain quotes;
• Negotiates prices, commissions, and/or coverages with carriers;
• Reviews policies, identifies deficiencies and determines appropriate level of coverage;
• Manages renewal process for expiring policies;
• Reviews client accounting history, responds to accounting inquiries, and corrects account discrepancies including collections on past due accounts;
• May participate in client meetings to review coverage;
• Gathers information for applications;
• Prepares presentations and proposals for clients;
• Researches requests for information from underwriters;
• Composes correspondence to insured and/or underwriters;
• Discusses and assists in setting renewal and/or new business marketing strategy with producer or supervisor;
• Prepares draft certificate templates for review and approval;
• Analyzes certificate requests and ensures clients needs are met;
• Inputs applications and creates letters, and other forms of correspondence;
• Binds insurance coverage and prepares insurance binders;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

Qualifications

• Associate's Degree or equivalent combination of education and experience
• Four (4) or more years related work experience
• Encouraged to complete Career Path requirements as communicated by supervisor
• Valid Insurance License
• Must continue to meet Continuing Education requirements for license renewal

Skills

• Excellent verbal and written communication skills
• Excellent customer service skills, including telephone and listening skills
• Good problem solving and time management skills
• Intermediate typing skills (30-35 wpm)
• Ability to work within a team and to foster teamwork
• Proficient in Microsoft Office Suite
• We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [e-mail]

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits