Asset Wealth Management - Reputation Risk Director

JP Morgan Chase; New York (NY); On-site; USD 170,000 - 250,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Job summary

JPMorganChase is seeking a Senior Reputation Risk Officer within Asset and Wealth Management Risk to provide independent review and guidance on reputation risk matters that influence key business decisions. You will collaborate with front-office partners and second-line stakeholders to strengthen risk identification, governance, and escalation processes.

You will lead governance initiatives, guide risk mitigations, and drive disciplined decision-making in complex, high-stakes situations,

Qualifications

• 10+ years of demonstrated experience assessing complex information and identifying key reputation risk factors and practical mitigants.
• Ability to provide effective independent challenge and influence outcomes through clear communication.
• Knowledge of reputation risk concepts and governance expectations within financial services.
• Experience partnering with senior stakeholders and facilitating well-controlled escalation and decision processes.
• Ability to work independently with strong judgment, attention to detail, and rigorous controls.
• Strong collaboration and relationship-management skills across business and control partners.

Responsibilities

• Implement the Firmwide Reputation Risk Policy and Standard within Asset and Wealth Management, partnering with business and risk leaders.
• Review and challenge reputation risk assessments for clients, transactions, and business initiatives; recommend mitigants.
• Advise senior stakeholders with clear, timely guidance supporting well-governed decision-making.
• Coordinate governance, escalation, and documentation for reputation risk reviews and outcomes.
• Partner with Legal, Compliance, and second line teams to support risk identification and treatment.
• Guide front office teams in understanding interconnected risk issues affecting commercial interests and reputation risk outcomes.
• Maintain senior stakeholder relationships to surface emerging issues and support risk management.
• Lead reputation risk projects and capability-building aligned to regulatory and governance changes.

Skills

Independent challenge

Governance awareness

Stakeholder management

Risk management knowledge

Analytical thinking

Collaboration

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

AI reporting tools

Job description

Job Description

Help shape high-impact decisions where integrity matters most. In this senior role, you will provide clear guidance and independent challenge on clients, transactions, and business initiatives. You will partner with senior leaders to identify emerging issues early and strengthen governance. Your work will help safeguard JPMorganChase's reputation and reinforce trust with clients and communities.

Job Summary

As a Senior Reputation Risk Officer in Asset and Wealth Management Risk, you provide independent review, guidance, and challenge on reputation risk matters that influence key business decisions. You help us consistently operate with integrity by assessing complex, high-stakes situations and recommending sound, well-reasoned actions. You collaborate closely with front office partners and second line stakeholders to strengthen risk identification, mitigation, governance, and escalation. You contribute to a culture that values thoughtful challenge, clear communication, and strong controls.

Job responsibilities

• Implement the Firmwide Reputation Risk Policy and Standard within Asset and Wealth Management, partnering with relevant business and risk leaders.
• Review and challenge reputation risk assessments for clients, transactions, and business initiatives, and recommend appropriate risk mitigants.
• Advise senior stakeholders with clear, timely guidance that supports well-governed decision-making.
• Coordinate governance, escalation, and documentation for relevant reputation risk reviews and outcomes.
• Partner with Legal, Compliance, and other second line teams to support consistent risk identification and treatment.
• Guide front office teams in understanding interconnected risk issues that may impact commercial interests and reputation risk outcomes.
• Maintain strong senior stakeholder relationships to proactively surface emerging issues and support coordinated risk management.
• Lead reputation risk projects and capability-building efforts aligned to evolving regulatory, governance, technology, and emerging risk requirements.
• Monitor geopolitical, social, and economic developments and assess potential impacts to business activities and reputation risk posture.
• Contribute to initiatives including process improvements, training, risk awareness, senior management reporting, and technology enablement.

Required qualifications, capabilities, and skills

• 10+ years of demonstrated experience assessing complex information and identifying key reputation risk factors and practical mitigants.
• Demonstrated ability to provide effective independent challenge and influence outcomes through clear, concise communication.
• Knowledge of reputation risk concepts and related governance expectations within a financial services environment.
• Experience partnering with senior stakeholders and facilitating well-controlled escalation and decision processes.
• Ability to work independently while maintaining strong judgment, attention to detail, and rigorous controls.
• Strong collaboration and relationship-management skills, including cross-functional work with business and control partners.
• Professional experience in financial services within Risk Management, Compliance, Legal, and/or a front office environment.
• Proficiency conducting research and due diligence using internal and external information sources and risk assessment tools.

Preferred qualifications, capabilities and skills

• Advanced research capabilities, including data mining and synthesis of qualitative and quantitative information.
• Strong commercial judgment applied to reputation risk decision-making and governance.
• Proficiency in Microsoft PowerPoint, Excel, and Word.
• Experience and comfort using appropriate artificial intelligence solutions to improve daily workflows and reporting.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.