Asset Protection - Security Ambassador - Chicago Avenue Rack

Nordstrom; Chicago (IL); On-site; USD 29,000 - 30,000; Full time

Job summary

Nordstrom is seeking an Asset Protection Security Ambassador in Chicago to deter loss by maintaining a visible presence, engaging customers professionally, and supporting store safety operations. The role includes monitoring, responding to emergencies, and training coworkers to prevent inventory loss.

The position requires a calm, proactive approach, flexibility with scheduling, and the ability to meet local licensing requirements.

Qualifications

• Maintain an active, visible floor presence as a deterrent.
• Remain calm when handling safety issues and incidents.
• Demonstrate accountability, initiative and ownership.

Responsibilities

• Greet and engage customers in a timely, professional manner.
• Maintain visible security presence by wearing Nordstrom uniform.
• Perform monitoring and surveillance activities.
• Assess and assist in emergency situations.
• Reduce loss through audits, training and education.
• Maintain a high level of confidentiality.

Skills

Active floor presence

Calm under pressure

Accountability

Job description

Job Description

The ideal asset protection security ambassador helps prevent loss of inventory through interactions and training with other coworkers, maintaining a visible presence throughout the store and interacting with customers in a professional and pleasant demeanor.

A day in the life…

• Greet and engage customers in a timely, professional and personable manner and respond to customer’s needs
• Maintain visible presence by wearing a Nordstrom provided security officer style uniform
• Perform monitoring and surveillance activities
• Assess and assist in emergency situations
• Reduce and control loss of inventory through audits, training, and education
• Maintain a high level of confidentiality

You own this if you have…

• The ability to maintain an active, visible floor presence as a deterrent in designated areas
• A calm head when dealing with safety issues, including dealing with suspects who engage in aggressive behavior
• Accountability, initiative and a high level of ownership
• Meet any local licensing requirements
• The ability to work a flexible schedule based on business needs

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$20.60 - $21.40 Hourly

We’ve got you covered…

Benefits

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

This position may be eligible for performance-based incentives/bonuses.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

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