Asset Recovery Analyst

GreenState Insurance Services LLC; North Liberty (IA); On-site; USD 33,000 - 37,000; Full time

Job summary

GreenState Credit Union in North Liberty, IA seeks an Asset Recovery Analyst to ensure accurate and timely research and processing to support the Collections Department. Responsibilities include handling payments, adjustments, and documentation while maintaining confidentiality and quality service to staff and members.

The role requires 2–3 years in financial institutions or collections, strong analytical skills, and the ability to work independently.

Qualifications

• High School Diploma or GED required; Bachelor's degree in business or related field preferred.
• Minimum two to three years of financial institution and/or collections experience.
• Two years of experience in financial adjustments, payment application/reconciliation, general ledger management or accounting.
• Accuracy, attention to detail and strategic thinking required.
• Excellent analytical skills.
• Punctuality and ability to work non-traditional hours including evenings/weekends may be required.
• Ability to work independently, prioritize, organize work, and make decisions without constant supervision.
• Bondable.

Responsibilities

• Adheres to the Credit Union's core values and Service Standards.
• Demonstrates positive member service focus at all times.
• Demonstrates teamwork in all interactions and duties.
• Ensures confidentiality of member information.
• Supports a diverse and inclusive work environment.
• Assists in completion of OREO, FMV Write Down, and CIPL processes for Collections.
• Processes payments, reversals, and reapplications for post-charge-off recoveries.
• Performs daily transactions for the Collections Department including postings and reconciliations.
• Assists Senior Asset Recovery Analyst with reconciliation of department accounts.
• Completes vendor payments for Collections.
• Responsible for accurate processing of bankruptcy checks.
• Assists with file maintenance and document process updates.
• Generates and mails applicable collections letters.
• Assists with department mail processing and new hire training.

Skills

Attention to detail

Analytical thinking

Independent work

Prioritization

Customer service

Education

High School Diploma or GED

Bachelor's degree in business or related field

Job description

GreenState Credit Union

Asset Recovery Analyst

US-IA-North Liberty

Job ID: 2026-4713
# of Openings: 1
Category: Collections & Recovery
GreenState Credit Union

Overview

Responsible for accurate and timely completion of required research, processing, financial adjustments, to support the Collections Department. Provide quality service to Credit Union staff and members by furnishing and processing necessary information, provide assistance, and/or answer questions. Maintain member accounts and documents in accordance with departmental expectations; ensure completeness and accuracy of all documents and processes.

GreenState Culture

At GreenState,ourpurpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now andin the future—isdeeplyrooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment tolivingour values is what brings our mission to life.

Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package.

Responsibilities

Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change.

• Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
• Demonstrates a positive member service (internal and external) focus at all times.
• Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
• Ensures confidentiality of member information.
• Supports a diverse and inclusive work environment.
• Assists in completion of OREO, FMV Write Down, and CIPL processes for the Collections Department. Maintaining accurate documentation of accounts and files.
• Processes payments, reversals, reapplications for post charge off recoveries received from in house recovery team as well as placement agencies and firms.
• Performs daily transactions specific to the Collections Department such as posting of exception payments, claim funds, sale proceeds, disbursing checks, deposits, transfers and withdraws on accounts serviced in the department. Researches and adjusts loans and accounts and related general ledgers, as necessary.
• Assists Senior Asset Recovery Analyst in reconciliation and adjustments of all department accounts and general ledgers. Posts income/expenses to related general ledgers.
• Completes vendor payments for the Collections Department.
• Responsible for accurate processing of bankruptcy checks received.
• Processes file maintenance as required to support department processes such as loan modifications and charge off processing.
• Assists Collections and Credit Union staff with file maintenance and transaction research for escalated disputes.
• Generates and mails applicable collections letters, including but not limited to, Deficiency Balance letter.
• Assists with department mail processing, when necessary.
• Assists in new hire training and job shadowing when necessary.
• Assists in the creation and updating of applicable process documentation.
• Assumes responsibility for related duties and special projects as required or assigned.
• Understand and adhere to company policies and procedures.
• Performs all other duties as assigned.

Qualifications

• High School Diploma or the equivalent (i.e., GED) required. Bachelor's degree in business or related field and/or equivalent years' experience preferred.
• Minimum two to three years of financial institution and/or collections experience.
• Two years of experience in financial adjustments, payment application/reconciliation, general ledger management or accounting.
• Accuracy, attention to detail and strategic thinking required.
• Excellent analytical skills.
• Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Job may require non-traditional workweek with extra hours including evening and/or weekend duties.
• Ability to work independently, prioritize assignments, organize work efficiently, and make decisions independent of input from immediate supervisor.
• Ability to operate related computed applications and office equipment.
• Must be bondable.

Reporting Relationship

Reports to the Manager Collections.

Supervisory Responsibilities

This position is not responsible for the supervision of others.

Equal Opportunity Employment Statement

GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.