Asset Protection Supervisor - Outlet, Full Time - Upper West Side

Bloomingdale's; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Day-1 Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Competitive Pay

Paid Time Off

Flexible Scheduling

PayActiv Access

Enhanced Benefits

401(k) Plan

Bonus Opportunities

Growth Opportunities

Employee Discount

Job summary

Bloomingdale's in New York seeks an Asset Protection Supervisor to lead investigations, safety and shortage programs, and coach AP Associates in compliance with policies. You will collaborate with Store Leadership to reinforce security measures and drive a culture of safety and integrity.

The role emphasizes training, policy adherence, and cross-team communication to safeguard assets while delivering excellent customer service in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years direct experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Must satisfy licensing requirements (as required by state or local jurisdiction).

Responsibilities

• Supervise the execution of Internal Investigations and external Protection Program; ensuring staff follows all policies and procedures as they pertain to apprehensions, CCTV usage, and record retention etc.
• In conjunction with Store Leadership communicate the safety and shortage action plans/programs.
• Develop and maintain positive relationships and open lines of communication between Asset Protection, Store Leadership, Store Associates, Central, and peer Asset Protection teams.
• Maintain building security; open and close the building when appropriate.

Skills

Strong interpersonal skills

Resourceful self-starter

Flexible schedule

Licensing requirements

Education

High School Diploma or equivalent

Job description

About:

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

What We Can Offer You:

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale's & Macy's Stores

Job Overview:

The Asset Protection Supervisor (APS) supports Asset Protection (AP) Management in leading the implementation and execution of all necessary asset protection programs, which includes: leading the external and internal investigations programs, executing all components of the shortage control and safety programs, and driving shortage and safety awareness within the location via all tools and resources provided. The APS will train, develop and coach the performance of the AP Associates in the location, ensuring they follow all policies and procedures as it pertains to external apprehensions, record retention, shortage control and safety programs.
The Asset Protection Supervisor must consistently act with integrity, humanity and respect. The Supervisor is a role model of Customer First, Always behavior through asset protection and good stewardship of time and resources.

Essential Functions:

• Supervise the execution of Internal Investigations and external Protection Program; ensuring staff follows all policies and procedures as they pertain to apprehensions, closed circuit television (CCTV) usage, and record retention etc.
• In conjunction with Store Leadership communicate the safety and shortage action plans/programs.
• Develop and maintain positive relationships and open lines of communication between Asset Protection, Store Leadership, Store Associates, Central, and peer Asset Protection teams.
• Maintain building security; open and close the building when appropriate.

Qualifications:

• High School Diploma or equivalent required.
• 1-2 years direct experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Must satisfy licensing requirements (as required by state or local jurisdiction).

Essential Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department.
• May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
• Must be able to apprehend shoplifters.
• Ability to sustain long periods of time enclosed in surveillance areas.
• Frequently lift/move up to 30lbs.

This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Blue Mercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.