Asset Protection Supervisor - Farmington Hills, MI

Meijer Inc.; Farmington Hills (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is launching a new Farmington Hills store as a Store Director with Asset Protection responsibilities. You will work with market leaders to prevent losses, oversee safety compliance, and lead teams to achieve shrink reduction and safe store operations.

The role emphasizes collaboration with leadership, training staff, and maintaining strong vendor relations while delivering excellent customer service in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years of retail/grocery/operations management experience preferred.
• Customer service leadership experience required.
• Ability to communicate clearly and deescalate conflicts.
• Commitment to diversity and inclusive culture.

Responsibilities

• Serve as permanent member of the store's Safety Committee and promote 200% safety accountability.
• Investigate internal/external losses and assist with deterrence methods.
• Advise on shrink reduction, fresh inventory and food waste practices.
• Be DSD-certified and advise on related shrink and processes.
• Conduct safety audits and implement corrective actions.
• Maintain asset protection standards and controls across the store.
• Ensure physical security and proper key control and alarms.
• Develop shrink strategies and assist leadership with resolutions.
• Analyze financial reports to identify root causes and drive improvements.
• Support courteous, friendly service to customers and team members.
• Build vendor relations and escalate issues timely.
• Flex shifts to support total store operations.
• Participate in meetings and training sessions.

Skills

Retail management

Customer service leadership

Team leadership

Loss prevention

Inventory control

Education

High school diploma or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

• Meijer Rewards
• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Join Meijer as we prepare to open our future Grocery Format in Farmington Hills, MI serving the Detroit Metro Area, in Spring 2027. This is a unique opportunity to help launch a brand-new store, continue build your career with Meijer and make a lasting impact in a new community from day one as our Store Director. As an Asset Protection Supervisor, you will collaborate with the Market Asset Protection Manager and Store Leadership to support a culture of shrink prevention through operational excellence, theft controls and people development, along with a culture of safety with 200% accountability.

What You'll be Doing:

• Serves as a permanent member of the store’s Safety Committee Team and promotes the 200% safety accountability expectation including ensuring dock-in and dock-out, proper direct store delivery receiving and door security.
• Manages and participates in investigations of internal/external losses and criminal acts and ensures store wide execution of deterrence methods, including merchandise protection, by teaching, training and providing consistent follow up to store leadership.
• Serves as a subject matter expert and advisor in fresh inventory shrink and food waste, reviews fresh shrink reporting weekly and provides store leadership with guidance on best practices for reduction.
• Is DSD certified and serves as a subject matter expert and advisor in DSD related shrink and process, reviews paperwork and reporting weekly and provides store leadership with guidance on best practices for reduction.
• Conducts safety auditing to identify any unsafe conditions and behavior, then determine and implement strategies to remedy any concerns.
• Conducts asset protection audit to maintain asset protection standards and controls, providing store leadership with guidance on best practices for improvement.
• Ensures physical security of assigned unit, e.g. AP technology, fire protection system and associated alarms are operational, key control is properly maintained, doors are locked when designated by policy and staff is appropriately trained.
• Develops and implements strategies related to store’s shrink plans and ensures that Asset Protection goals are accomplished.
• Reviews financial reports and area specific processes to determine root cause analysis of issues identified and partners with store leadership to assist with resolutions.
• Reviews pre and post inventory assessments and analysis with recommendations to store leadership to improve shrink performance.
• Ensure a positive company brand by providing courteous, friendly, and efficient service to customers and team members.
• Builds and maintains excellent vendor relations and escalates any known issues timely.
• Flexibility to work shifts to support total store operations.
• Attend, participate and present at store meetings, new team member orientation and department specific meetings with Asset Protection related topics.
• This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring With You (Qualifications):

• High school diploma or equivalent.
• 2+ years of retail/grocery/operations management/customer service experience.
• Retail/customer service leadership experience.
• Customer service and product flow experience is preferred.
• A commitment to a diverse culture which fosters an inclusive environment where team members and vendors feel valued and supported.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues, listen and deescalate customer and team member issues.
• Demonstrated ability to manage multiple tasks.
• Ability to drive engagement with the team and demonstrate Meijer values.
• Demonstrated ability to lead an organization that practices working safely at all times.Ability to be Duty trained in total store operations and be in charge of the operations in the absence of other leadership.
• Demonstrated ability to mentor team members in all areas of the organization.

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we’re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully‑protected classification.