Asset Protection Specialist - Retail Safety

Sephora; West Covina (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora is seeking an Asset Protection Partner in West Covina, CA. The role focuses on safeguarding assets, maintaining a safe store environment, and supporting a diverse, inclusive client experience on the sales floor.

The position requires 1–2 years in related fields, strong communication, and the ability to work 30–40 hours weekly, including nights, weekends, and holidays. Healthcare and wellbeing benefits are provided to eligible employees.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention
• Understanding of retail operations, shrink, and safety
• Ability to build trust and collaborate across teams
• Conflict de-escalation skills
• Comfortable with CCTV and reporting tools
• Excellent communication and attention to detail
• Physically able to lift and carry up to 50lbs

Responsibilities

• Promote safety & awareness; lead/join meetings and training to increase asset protection and reinforce safety protocols
• Maintain strong store presence; spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment
• Partner with leadership; collaborate with managers to align shrink reduction and safety initiatives
• Monitor & investigate; use CCTV and reporting tools to identify and investigate losses
• Incident response; de-escalate situations professionally, prioritizing safety and client experience
• Execute audits and reporting; complete audits and prepare reports for asset protection efforts
• Compliance; adhere to all asset protection policies and licensing requirements
• Support multiple locations as needed
• Represent Sephora; testify in court on behalf of the company if required

Job description

Sephora is seeking an Asset Protection Partner in West Covina, CA. The role focuses on safeguarding assets, maintaining a safe store environment, and supporting a diverse, inclusive client experience on the sales floor.

The position requires 1–2 years in related fields, strong communication, and the ability to work 30–40 hours weekly, including nights, weekends, and holidays. Healthcare and wellbeing benefits are provided to eligible employees.