Asset Protection & Safety Mgr

Lowe's; Shelbyville (KY); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Lowe’s in Shelbyville, KY is seeking an Asset Protection & Safety Manager to lead safety and loss prevention efforts while ensuring a safe, customer-focused store environment. This role reports to store leadership and collaborates with teams to safeguard people and inventory.

Responsibilities include monitoring processes, coaching associates, and implementing programs that reduce shrink and improve overall safety compliance. Travel is occasional as needed.

Qualifications

• Bachelor's degree or higher is required, or a high school diploma with 3 years of relevant work experience (retail or asset protection).
• Experience supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
• Knowledge of safety, hazmat, shrink, and security processes and regulations.

Responsabilités

• Support store leadership to ensure friendly, professional, timely customer service.
• Monitor receiving, shipping, and selling patterns for the store.
• Lead initiatives to improve safety, shrink control, and security outcomes.

Connaissances

Leadership

Communication

Retail experience

Training & coaching

Safety & security

Formation

Bachelor's degree or higher

High School Diploma + 3 years experience

Outils

CCTV

EAS

Description du poste

What You Will Do

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection & Safety Manager, this means:

• Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
• Monitoring receiving, shipping, and selling patterns for assigned store.
• Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes.

The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. This associate monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help with shrink and shortages. The APSM may need to respond to violent altercations to keep customers and staff safe. The Asset Protection & Safety Manager is seen as an expert on safety reports, guidelines, and regulations. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We’re Looking For

• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

• Bachelor’s Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).

Preferred Qualifications

• Bachelor’s Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
• 2 years of experience as a Manager in a retail environment. 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations). Experience in using physical security systems (e.g., CCTV, EAS).

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.