Asset Protection Operations Coach Trainee

Walmart; Saint Helens (OR); On-site; USD 43,000 - 52,000; Full time

Job summary

Walmart is seeking an Asset Protection Operations Coach Trainee for Saint Helens, OR. You will lead investigations into policy violations and suspected fraud, support safety programs, and oversee claims and receiving operations at the store.

You will develop associates, drive loss prevention, improve processes, and contribute to store financial performance while delivering exceptional customer service to shoppers and associates alike.

Qualifications

• Meets applicable state requirements to work in Asset Protection.
• Investigative experience in security or loss prevention is preferred.

Responsibilities

• Detect and deter violations of company policies and investigate alleged fraud or illegal activities.
• Monitor safety and risk controls; train and supervise the safety team.
• Oversee claims and receiving operations; ensure proper procedures and documentation.
• Provide exceptional customer service and drive process improvements.
• Drive store profitability by managing budgets, inventory flow, and shrink reduction.
• Hire, train, and develop hourly associates; provide feedback and growth opportunities.

Skills

Investigative experience

Education

Bachelor's degree in Business or related field

Live Better U / Bellevue University leadership program

Job description

Asset Protection Operations Coach Trainee

Saint Helens, OR

Asset Protection Operations Coach Trainee

Saint Helens, OR

Asset Protection Operations Coach Trainee

Saint Helens, OR

Asset Protection Operations Coach Trainee

Wal-Mart #2422 2295 Gable Rd
Saint Helens, OR 97051-3005

R-2613445

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$31.25 - $38.46/hr*

Full time

Shifts may vary

Store Manager

Day in the life

Position Summary...

What you'll do...

Detects deters investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities conducting investigations relating to the operations and policies of the company obtaining evidence taking statements writing case reports and providing court room testimony as needed and participating in collaborative efforts with other investigative entitiesMonitors safety and risk controls within a facility by ensuring an effective safety program is in place supervising the safety team identifying accident trends to develop and implement solutions to prevent accidents observing work practices and providing training to associates on accident prevention techniques communicating plans to minimize accidents and overseeing safety reviews and implementing plans to improve safetyManages facility level training and execution of asset protection safety functions and claims and receiving procedures by reviewing the application of policies procedures compliance guidelines for example cold chain hazardous materials and operational controls identifying gaps in expectations versus training levels determining training needs and developing and delivering the training where neededManages claims and receiving operations by ensuring proper policies and procedures are followed ensuring timely processing of claims for example damaged defective returned liquidated items and merchandise deliveries for example suppliers third party deliveries providing direction for claims or receiving issues and maintaining necessary documentation and reportingModels and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model managing and supporting customer service initiatives for example store of the community and community outreach programs ensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experienceDrives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing and assisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring and ensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business areaProvides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties setting clear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potentialLeads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectivelyControls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives building accountability for policies and procedures measuring adherence to loss prevention policies and procedures reviewing variances to inventory reports conducting operational and preinventory reviews gathering data auditing results and monitoring deficiency trends identifying improvement opportunities communicating and working with managers and associates to determine corrections needed to inventory controls and influencing the implementation and execution of control corrections and teaching managers and associates operational controls and processes in multiple storesDemonstrates uptodate expertise and applies this to the development execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationalesProvides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders identifying business needs determining and carrying out necessary processes and practices monitoring progress and results recognizing and capitalizing on improvement opportunities and adapting to competing demands organizational changes and new responsibilitiesModels compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy and demonstrating and assisting others with how to apply these in executing business processes and practices Respect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishmentsAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparentServe Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plansServe Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plansStrive for Excellence:Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakesStrive for Excellence:Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Regional Pay Zone (RPZ) (based on location)

State Pay Differential:

This job has an additional differential to meet legislative requirements, where applicable.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
• Meets applicable state requirements to work in Asset Protection, such as, minimum age, specialized training, certification and/ or licensing.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor's Degree in Business, Criminal Justice, or related field, Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified), General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing, Investigative experience

Primary Location...

2295 GABLE RD, SAINT HELENS, OR 97051-3005, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Free shipping

As a Walmart Associate, you're eligible to become a Walmart+ member. Enjoy benefits like free store delivery and shipping, fuel savings, and video streaming. Sam's Club associates are eligible for a Club Membership.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Enjoy 401(k) matching and stock purchase plans

Access mental health resources and assistance programs for life’s challenges

Paid time off

Take a break as needed for vacation, sick leave, holidays, parental leave, and more

Training, leadership programs, and clear paths to advance

Medical, dental, vision, and wellness programs for you and your family

At Walmart, you’re welcome for who you are, no matter your background, experiences, or perspectives.

Our stores and services are for everyone, and so is our workplace. We believe different experiences drive our ability to better serve our communities and deliver affordable products across the nation.

Here, your unique insights and ideas are encouraged, valued, and essential to creating a forward-thinking company that thriveson fresh ideas and dedicated teamwork.

Since our founding, we’ve focused on bringing affordable essentials to families everywhere, and today, Walmart is one of the most recognizable names in retail worldwide.

Join us, and help us continue our mission to bring everyday value and support to communities everywhere.

We’re driven by a commitment to make life better for millions of customers and support our associates with opportunities to grow, learn, and advance.