Asset Protection Operations Coach Trainee

Walmart; Saint Helens (OR); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Free shipping

401(k) matching

Paid time off

Job summary

Walmart Inc. in Saint Helens, OR is seeking an Asset Protection Operations Coach Trainee. The role involves participating in investigations, safety oversight, and loss prevention while gaining leadership experience to guide teams and improve store performance.

The position emphasizes customer service, associate training, and ensuring compliance, with focus on safety and store operations. It offers full-time hours and an hourly wage in a competitive range.

Qualifications

• Investigates policy violations and criminal activity.
• Trains associates on safety and loss prevention.
• Delivers exceptional customer service and resolves issues.
• Manages claims and receiving operations with proper procedures.

Responsibilities

• Detects, deters, investigates and resolves policy violations and theft.
• Monitors safety program, trains staff, and implements safety improvements.
• Oversees claims and receiving operations, ensuring timely processing and documentation.
• Provides leadership, coaching, and development for hourly associates.

Skills

Investigation

Safety leadership

Training & development

Customer service

Loss prevention

Team supervision

Education

Bachelor's Degree in Business

Job description

Asset Protection Operations Coach Trainee

Saint Helens, OR

Asset Protection Operations Coach Trainee

Wal-Mart #2422 2295 Gable Rd
Saint Helens, OR 97051-3005

R-2696886

$31.25 - $38.46/hr*

Full time

Shifts may vary

Store Manager

Day in the life

Position Summary...

What you'll do...

Detects deters investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities conducting investigations relating to the operations and policies of the company obtaining evidence taking statements writing case reports and providing court room testimony as needed and participating in collaborative efforts with other investigative entitiesMonitors safety and risk controls within a facility by ensuring an effective safety program is in place supervising the safety team identifying accident trends to develop and implement solutions to prevent accidents observing work practices and providing training to associates on accident prevention techniques communicating plans to minimize accidents and overseeing safety reviews and implementing plans to improve safetyManages facility level training and execution of asset protection safety functions and claims and receiving procedures by reviewing the application of policies procedures compliance guidelines for example cold chain hazardous materials and operational controls identifying gaps in expectations versus training levels determining training needs and developing and delivering the training where neededManages claims and receiving operations by ensuring proper policies and procedures are followed ensuring timely processing of claims for example damaged defective returned liquidated items and merchandise deliveries for example suppliers third party deliveries providing direction for claims or receiving issues and maintaining necessary documentation and reportingModels and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model managing and supporting customer service initiatives for example store of the community and community outreach programs ensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experienceDrives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing and assisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring and ensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business areaProvides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties setting clear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potentialLeads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectivelyControls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives building accountability for policies and procedures measuring adherence to loss prevention policies and procedures reviewing variances to inventory reports conducting operational and preinventory reviews gathering data auditing results and monitoring deficiency trends identifying improvement opportunities communicating and working with managers and associates to determine corrections needed to inventory controls and influencing the implementation and execution of control corrections and teaching managers and associates operational controls and processes in multiple storesDemonstrates uptodate expertise and applies this to the development execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationalesProvides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders identifying business needs determining and carrying out necessary processes and practices monitoring progress and results recognizing and capitalizing on improvement opportunities and adapting to competing demands organizational changes and new responsibilitiesModels compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy and demonstrating and assisting others with how to apply these in executing business processes and practicesRespect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishmentsAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local givingAct with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparentServe Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plansServe Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plansStrive for Excellence:Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakesStrive for Excellence:Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through changeAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about benefits and eligibility, see One.Walmart .The hourly wage range for this position is $31.25 - $38.46**The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include : - Regional Pay Zone (RPZ) (based on location)

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
• Meets applicable state requirements to work in Asset Protection, such as, minimum age, specialized training, certification and/ or licensing.

Preferred Qualifications...

Bachelor's Degree in Business, Criminal Justice, or related field, Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified), General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing, Investigative experience

Primary Location...

2295 GABLE RD, SAINT HELENS, OR 97051-3005, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Free shipping

As a Walmart Associate, you're eligible to become a Walmart+ member. Enjoy benefits like free store delivery and shipping, fuel savings, and video streaming. Sam's Club associates are eligible for a Club Membership.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Enjoy 401(k) matching and stock purchase plans

Paid time off

Take a break as needed for vacation, sick leave, holidays, parental leave, and more

Training, leadership programs, and clear paths to advance

Medical, dental, vision, and wellness programs for you and your family

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