Asset Protection Officer II — Loss Prevention Pro

New Balance Athletics, Inc.; Lebanon (TN); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Employee discount 40%

Robust benefits package

Tuition reimbursement

401(k) with 5% match

Bonus eligibility

Lifestyle reimbursement

Job summary

New Balance Athletics, Inc. is seeking a Loss Prevention associate at the Nashville, TN distribution center. You will monitor security, respond to incidents, manage visitor access, and coordinate with the security operations center across 100+ locations.

Responsibilities include enforcing company policy on safety and property, operating electronic access controls, and producing detailed incident reports while collaborating with LP management.

Qualifications

• Minimum 3-5 years of security or technology-based experience and/or AS college degree.
• Skill with computers and Microsoft Office applications.
• Ability to learn and navigate multiple software-based security systems.
• End user knowledge and experience with the following systems is desirable:
• Professional email communication and report writing proficiency.
• Valid drivers' license, vehicle, and phone required.
• Ability to conduct extensive interior and exterior walking patrols.

Responsibilities

• Provide excellent customer service to internal and external New Balance customers.
• Respond to local incidents in person, make critical decisions, and control situations.
• Control local access from front desk security posts; manage visitors, contractors and employee IDs; inspect bags as necessary.
• Understand and navigate electronic access control software; monitor door alarm and card swipe activity for over 40 locations.
• Navigate video management system for live monitoring, playback, archiving and export.
• Work with intrusion alarm system hardware; interpret zones, arm/disarm operations and bypass zones.
• Prepare comprehensive incident reports and monitor/report-inbox daily.
• Dispatch and track daily activities using incident management software.
• Perform container inspections and report discrepancies in line with CTPAT.

Skills

Microsoft Office

Customer service

Communication

Problem solving

Education

AS degree

Tools

Visitor management

Access control systems

Video management systems

Intrusion alarm systems

Incident reporting software

Job description

New Balance Athletics, Inc. is seeking a Loss Prevention associate at the Nashville, TN distribution center. You will monitor security, respond to incidents, manage visitor access, and coordinate with the security operations center across 100+ locations.

Responsibilities include enforcing company policy on safety and property, operating electronic access controls, and producing detailed incident reports while collaborating with LP management.