Asset Protection Manager

JCPenney; New York (NY); On-site; USD 57,000 - 82,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental, vision insurance

Life insurance

Paid vacation & holidays

401(k) with company match

Employee discount

Holiday pay

Job summary

Catalyst Brands, owner of JCPenney, seeks an Asset Protection Manager in New York to lead asset protection activities and partner with store leadership to drive sales and profits.

The role emphasizes team development, investigations, shrink reduction, and safety, with bonus eligibility and a comprehensive benefits package including medical/dental/vision, life insurance, paid vacation, and 401(k) with company match.

Responsibilities

• Develops and trains the Asset Protection team, coaching on the floor.
• Identifies theft and fraud, conducts interviews and documents investigations.
• Maintains documentation and collaborates with law enforcement and ORC partners.
• Drives shrink reduction and safety through store-specific guidance and audits.
• Participates in hearings and maintains PCI/PII and reporting.

Job description

Overview

Asset Protection Manager (APM)

Lead Asset Protection activities for assigned unit in accordance with company policies and procedures, in order to drive sales and profits.

Primary Responsibilities:

Team Development

• Frequently conducts developmental conversations with direct reports and maintains notes / observations of strengths and opportunities
• Interviews, hires and trains Asset Protection talent for the store and ensures Asset Protection team is following Asset Protection Directives, policies and procedures
• Actively walks the floor and coaches in the moment to enhance each associate’s ability to develop and advises Store/District Leadership Teams when opportunities are noted

Internal & External Investigations

• Proactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referrals
• Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages
• Reviews and ensures all Asset Protection documentation is complete, accurate and is maintained per Company policy and procedure
• Communicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns. Takes direction from DAPM and or Field Investigations to gather evidence on ORC and external fraud
• Attends hearings as required and updates appropriate files with court‑related outcomes
• Creates and maintains relationship with local law enforcement and mall security partners
• Reviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and Sales Audit documentation.

Shrink and Safety

• Tailors company Asset Protection direction to their particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety
• Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process.
• Periodically audits departments for merchandise protection standard adherence
• Identifies merchandise protection opportunities that deviate from company standards

What you get:

• Eligible for bonus under the Management Incentive Plan.
• We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match.
• All associates are eligible for an associate discount on merchandise at all Catalyst Brands.
• For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
• All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
• For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com.

ABOUT CATALYST BRANDS

Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all. Our portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.

Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands today operates 1,800 retail stores, shop‑in‑shops, and eCommerce platforms throughout the U.S. and Canada. It also serves leading wholesale accounts in North America and beyond.

For more information, visit catalystbrands.com

Pay Range

• USD $57,120.00 - USD $81,600.00 /Yr.