Asset Protection Detective - Sherman Oaks

Bloomingdale's; Los Angeles (CA); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

PTO

Flexible scheduling

401(k) plan

Bonus opportunities

Employee discounts

Job summary

Bloomingdale's is seeking an Asset Protection/Loss Prevention Detective to protect store assets and staff. You will use analytics and technology to investigate, deter theft, and maintain high professionalism on the team.

Essential duties include greeting customers, identifying shoplifters, understanding state laws, supporting shortage reduction, and ensuring building safety with opening/closing responsibilities. A flexible retail schedule is required.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years related experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Resourceful self-starter, works well independently as well as part of a team.
• Must satisfy licensing requirements (as required by state or local jurisdiction).
• Experience operating and monitoring CCTV systems.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Greet and welcome all customers while on the selling floor.
• Identify, observe and apprehend individual(s) for committing theft by shoplifting.
• Knowledge of state laws and statues as related to the crime of shoplifting and apprehensions.
• Participate in store shortage reduction program, including working in partnership with specific departments.
• Maintain building safety and security; open and close the building when appropriate.

Skills

Strong interpersonal skills

CCTV systems

Flexible schedule

Education

High School Diploma or equivalent

Job description

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale’s & Macy’s Stores

About

Bloomingdale’s is like no other store in the word and as we approach our 150th anniversary, we strive to continue that promise. As a global leader in the industry, we make fashion personal and fun, aspirational, yet approachable and are fueled by the power of relationships both with our customers and colleagues. As America’s only full-line, omni-channel upscale retailer, we drive the customer experience through leveraging the creative energy and style know-how of our department and outlet store teams, or through visual inspiration on Bloomingdales.com.

Job Overview

As a Bloomingdale's Asset Protection/Loss Prevention Detective you are responsible for protecting the assets and people of your location. Our Asset Protection/Loss Prevention training program will provide you with the knowledge and tools to do the job while you grow in responsibility. Use innovative technology and dive deep into analytics as you exercise your investigative skills on our asset protection team. Each detective is charged with maintaining a high degree of professionalism in the execution of their duties within the store.

Essential Functions

• Greet and welcome all customers while on the selling floor
• Identify, observe and apprehend individual(s) for committing theft by shoplifting
• Knowledge of state laws and statues as related to the crime of shoplifting and apprehensions
• Participate in store shortage reduction program, including working in partnership with specific departments
• Maintain building safety and security; open and close the building when appropriate

Qualifications and Competencies

• High School Diploma or equivalent required
• 1-2 years related experience
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team
• Must satisfy licensing requirements (as required by state or local jurisdiction)
• Experience operating and monitoring CCTV systems
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
• Must be able to apprehend shoplifters
• Ability to sustain long periods of time enclosed in surveillance areas.
• Frequently lift/move up to 30lbs.

Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

Salary range: $19.80 - $30.26 hourly rate.