Asset Protection Coordinator

basspro; Harlingen (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Harlingen, TX is seeking an Asset Protection Coordinator to protect assets, improve safety, and reduce shrink across the store. The role reports to the Market Asset Protection Manager and involves observing staff behavior, conducting investigations, and ensuring compliance with security directives.

The position requires hands-on interaction on the sales floor, strong customer service, and the ability to drive safety initiatives and training across Outfitters.

Qualifications

• Minimum education: High School diploma or equivalent.
• Preferred: Associate or Bachelor in Criminal Justice, Security Management or related field.
• Certifications/licenses as required by local law.

Responsibilities

• Assist in training and development for Outfitters on shrink, safety, and security.
• Identify root causes of shrink through data analysis and investigations.
• Maintain and monitor security systems and merchandise protection standards on the selling floor.
• Conduct known loss investigations and assist with criminal activity investigations.
• Prepare detailed reports and promote safety programs with store leadership.

Skills

Criminal investigations

Security management

Audit/quality reviews

First Aid/CPR/AED

Education

High School diploma or equivalent

Associate/Bachelor in Criminal Justice or related field

Tools

CCTV

EAS

Job description

POSITION SUMMARY:

The Asset Protection Coordinator is an hourly position that directly reports to the Market Asset Protection Manager and will maintain and monitor all asset protection, security, compliance, and safety related functions within a facility. The mission of the Asset Protection team is aimed at reducing shrink, maintaining accurate inventory, maintaining compliance, and ensuring a safe and secure environment for our employees and customers. This mission is achieved through administrative reviews of reports, availability on our sales floor to observe and educate for best practices, and through monitoring compliance with established safety, inventory, and shrink directives.

ESSENTIAL FUNCTIONS:

• Assists in driving training and continued development for all Outfitters on all shrink, safety, and security related functions within a store.
• Cascades as appropriate, all Asset Protection related directives and initiatives to store leadership and other Outfitters as required.
• Demonstrates exceptional customer service during times where a customer or outfitter may appear in need or if acting in a suspicious manner. This position is a uniform required position that will spend time on the sales floor and interact with customers.
• Identifies root causes of shrink through analyzing cycle counts, trailer audits, known loss, and vendor compliance opportunities or other exception reporting.
• Uses data to review inventory adjustments to ensure appropriate accountability of inventory and investigate potential causes if / when discrepancies occur. Additionally, confirms all over / short shipments are investigated and resolved between DC and Store for inventory accuracy.
• Encourages a strong level of commitment to asset protection programs with all outfitters and vendors.
• Drives education to ensure merchandise protection tools have been removed and product has been paid for at point of purchase locations. Additionally, monitors and maintains all physical security and merchandise protection standards within the store.
• Monitors facility property/parking area to ensure a safe and secure environment for our outfitters, customers, or vendors.
• Conducts known loss investigations and exception report reviews.
• Assists with investigations into criminal activity, policy violations, illicit behavior, workplace accidents, workplace violence and instances of operational or nefarious loss.
• Monitors criminal cases, appear in court, and testify as warranted.
• When assigned or authorized, may conduct information gathering and integrity interviews.
• Assists in investigating irregularities to our Firearms protocols relating to compliance or process concerns.
• Ensures all asset protection and security related systems are maintained & working appropriately.
• Assists Store leadership by promoting safety programs to ensure a safe work environment, support safe work procedures, participate on safety committee.
• Prepares detailed and accurate reports in a timely manner.
• Must possess or be able to obtain any / all certifications / licenses required by applicable law.

ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School Diploma or Equivalent
• Preferred Degree: Associate Degree or Bachelor Degree in Criminal Justice, Security Management or a related field from an accredited institution
• Certificate(s) or License(s): As required by local jurisdiction
• Years of experience: Previous experience in security, asset protection, and safety preferred or Retail inventory background.

KNOWLEDGE, SKILLS, AND ABILITY:

• Demonstrated experience conducting criminal or internal or related investigations
• Experience in using physical security systems (CCTV, EAS, etc.)
• Experience conducting quality reviews / audits
• Current AHA First Aid / CPR / AED certification is preferred

TRAVEL REQUIREMENTS:

Travel is not an essential function of the job, if requested would be less than 10%

PHYSICAL REQUIREMENTS:

Regularly performs computer work, walks, stands, and lifts up to 50lbs.

Occasionally sits.

INDEPENDENT JUDGEMENT :

Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.

Full Time Benefits Summary:

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

We will be accepting applications on an ongoing basis.

Bass Pro Shops is an equal opportunity employer. Hiring de