Asset Protection Coordinator

Bass Pro Shops; Duluth (GA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops seeks an Asset Protection Coordinator to monitor asset protection, security, compliance, and safety within the store. The role reports to the Market Asset Protection Manager and emphasizes reducing shrink, protecting inventory, and educating staff on best practices.

The candidate will spend time on the sales floor, drive training for Outfitters, and investigate incidents while supporting a safe shopping environment for customers and employees.

Qualifications

• Experience conducting criminal or internal investigations.
• Experience using security systems (CCTV, EAS, etc.).
• Training and education in asset protection or related field preferred.

Responsibilities

• Assist in training Outfitters on shrink, safety, and security practices.
• Monitor asset protection directives and communicate to store leadership.
• Provide customer service on the sales floor and respond to suspicious behavior.
• Analyze cycle counts and audits to identify shrink causes.
• Ensure security tools and procedures are followed and product is secured at purchase.

Skills

Investigation experience

Criminal investigations

Customer service

Education

High School Diploma or Equivalent

Associate/Bachelor in Criminal Justice or related

Tools

CCTV

EAS

Access control systems

Job description

POSITION SUMMARY:

The Asset Protection Coordinator is an hourly position that directly reports to the Market Asset Protection Manager and will maintain and monitor all asset protection, security, compliance, and safety related functions within a facility. The mission of the Asset Protection team is aimed at reducing shrink, maintaining accurate inventory, maintaining compliance, and ensuring a safe and secure environment for our employees and customers. This mission is achieved through administrative reviews of reports, availability on our sales floor to observe and educate for best practices, and through monitoring compliance with established safety, inventory, and shrink directives.

ESSENTIAL FUNCTIONS:

• Assists in driving training and continued development for all Outfitters on all shrink, safety, and security related functions within a store.

• Cascades as appropriate, all Asset Protection related directives and initiatives to store leadership and other Outfitters as required.

• Demonstrates exceptional customer service during times where a customer or outfitter may appear in need or if acting in a suspicious manner. This position is a uniform required position that will spend time on the sales floor and interact with customers.

• Identifies root causes of shrink through analyzing cycle counts, trailer audits, known loss, and vendor compliance opportunities or other exception reporting.

• Uses data to review inventory adjustments to ensure appropriate accountability of inventory and investigate potential causes if / when discrepancies occur. Additionally, confirms all over / short shipments are investigated and resolved between DC and Store for inventory accuracy.

• Encourages a strong level of commitment to asset protection programs with all outfitters and vendors.

• Drives education to ensure merchandise protection tools have been removed and product has been paid for at point of purchase locations. Additionally, monitors and maintains all physical security and merchandise protection standards within the store.

• Monitors facility property/parking area to ensure a safe and secure environment for our outfitters, customers, or vendors.

• Conducts known loss investigations and exception report reviews.

• Assists with investigations into criminal activity, policy violations, illicit behavior, workplace accidents, workplace violence and instances of operational or nefarious loss.

• Monitors criminal cases, appear in court, and testify as warranted.

• When assigned or authorized, may conduct information gathering and integrity interviews.

• Assists in investigating irregularities to our Firearms protocols relating to compliance or process concerns.

• Ensures all asset protection and security related systems are maintained & working appropriately.

• Assists Store leadership by promoting safety programs to ensure a safe work environment, support safe work procedures, participate on safety committee.

• Prepares detailed and accurate reports in a timely manner.

• Must possess or be able to obtain any / all certifications / licenses required by applicable law.

• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School Diploma or Equivalent

• Preferred Degree: Associate Degree or Bachelor Degree in Criminal Justice, Security Management or a related field from an accredited institution

• Certificate(s) or License(s): As required by local jurisdiction

• Years of experience: Previous experience in security, asset protection, and safety preferred or Retail inventory background.

KNOWLEDGE, SKILLS, AND ABILITY:

• Demonstrated experience conducting criminal or internal or related investigations

• Experience in using physical security systems (CCTV, EAS, etc.)

• Experience conducting quality reviews / audits

• Current AHA First Aid / CPR / AED certification is preferred

TRAVEL REQUIREMENTS:

• Travel is not an essential function of the job, if requested would be less than 10%

PHYSICAL REQUIREMENTS:

• Regularly performs computer work, walks, stands, and lifts up to 50lbs.

• Occasionally sits.

INDEPENDENT JUDGEMENT:

• Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

• Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.

Starting Pay Rate: $16.00 - $18.75

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

Bass Pro Shops