Asset Protection Associate - Full Time - Bridgestreet

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 12,000 - 27,000; Part time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking an Asset Protection Associate to help reduce shortages and prevent internal and external AP incidents.

You will support case investigations, apply store policies, and coordinate with security and safety programs. Responsibilities include monitoring activity, documenting incidents, working with law enforcement, and educating the team on asset protection practices. The role requires mobility around the store, ability to lift up to 40 lbs, and

Qualifications

• Ability to use data, guidance, and judgement to support timely and effective decisions.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Availability to work a flexible schedule including nights, weekends, and holidays.
• Retail / Asset Protection experience and dedication to customer service.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Monitor store activity through observation, camera systems, and floor walks to identify and prevent incidents of theft, fraud, and dishonesty.
• Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws.
• Follow proper protocols for apprehensions, and accurately document and report all incidents.
• Support leadership with retrieving and reviewing documentation and reports used in investigations.
• Build strong working relationships with local law enforcement to support collaboration and successful case resolution.
• Support education of store team in asset protection, emergency response, and safety programs to enhance storewide compliance.
• Promptly report any outages, risks, or safety concerns with store systems.
• Maintain confidentiality, safeguard sensitive information, and demonstrate composure, understanding the importance to business continuity and investigations.
• Leverage training tools, use resources, and embrace feedback to build knowledge of asset protection processes and procedures and strengthen performance.
• Stay informed of products, promotions, policies, and store events to enhance execution.
• Embod the values of the Asset Protection Mission Statement by protecting the company's profitability, serving as a change agent, and contributing to a store culture of teamwork, collaboration, trust, and accountability.

Skills

Asset Protection experience

Communication

Technology literacy

Team collaboration

Self-directed

Customer service

Flexible schedule

Tools

Windows OS

Job description

The Asset Protection Associate assists the store in achieving shortage reduction metrics. This role assists with case investigations, with a focus on identifying and preventing internal and external AP incidents. The Asset Protection Associate leads store policy knowledge and ensures proper execution of action plans, security procedures, and safety programs. This is an hourly position.

What you will do

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.

Monitor store activity through observation, camera systems, and floor walks to identify and prevent incidents of theft, fraud, and dishonesty.

Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws.

Follow proper protocols for apprehensions, and accurately document and report all incidents.

Support leadership with retrieving and reviewing documentation and reports used in investigations.

Build strong working relationships with local law enforcement to support collaboration and successful case resolution.

Support education of store team in asset protection, emergency response, and safety programs to enhance storewide compliance.

Promptly report any outages, risks, or safety concerns with store systems.

Maintain confidentiality, safeguard sensitive information, and demonstrate composure, understanding the importance to business continuity and investigations.

Leverage training tools, use resources, and embrace feedback to build knowledge of asset protection processes and procedures and strengthen performance.

Stay informed of products, promotions, policies, and store events to enhance execution.

Embod the values of the Asset Protection Mission Statement by protecting the company's profitability, serving as a change agent, and contributing to a store culture of teamwork, collaboration, trust, and accountability.

Skills and Abilities

Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.

Skills and experience to perform in the role and a commitment to continuously learn.

Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.

Self-directed and able to work with minimal supervision in a deadline-driven environment.

Communicate with excellence.

Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.

Retail / Asset Protection experience and dedication to customer service.

Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

Must regularly move around all store areas and be accessible to customers.

Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role; it is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

$9.00 - $19.27

We set trends through our merchandise and, more importantly, through the way we work.

At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job.

Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business.

Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders.

Diversity is about embracing our differences and realizing they are what makes us stronger.

We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop.

We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day.

Above all else, here you’ll find opportunities to make huge impact.

It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.