Asset Manager, IT Asset Management

Ryan; Denver (CO); Hybrid; USD 119,000 - 163,000; Full time

Benefits offered by this job

PTO benefits

14 weeks parental leave

Gym reimbursement

Benefits day-one eligibility

401K with employer match

Tuition reimbursement after 1 year

Fertility assistance

Sabbatical after 5 years

Hybrid work options

Award-winning culture

Job summary

Ryan is seeking an Asset Manager to establish, govern, and enhance the enterprise IT Asset Management practice in alignment with ITIL and ESM principles across Ryan's global footprint.

You will own full lifecycle management of hardware and software assets, ensuring data accuracy, financial transparency, audit readiness, and support for business services in a complex, matrixed organization.

Qualifications

• Bachelor's degree in IT, Business Administration, or a related field preferred.
• 4–6 years of progressive IT Asset Management experience in a global enterprise.
• Strong knowledge of ITIL practices, including IT Asset Management, Configuration Management, and Service Value System concepts.
• Experience administering Ivanti Neurons and Ivanti Asset Management certifications is a plus.
• Excellent written and verbal communication in a global, matrixed organization.

Responsibilities

• Leads the IT Asset Management team as a core ESM capability and drives collaboration across global IT and business teams.
• Provides guidance, standards, and enablement to regional support teams and asset specialists.
• Promotes a culture of accountability, data quality, and continual improvement aligned with ITIL practices.
• Ensures enterprise-wide visibility into IT assets supporting Ryan's business services.
• Acts as escalation point for asset-related issues affecting service delivery, audits, or financial reporting.
• Partners with stakeholders to ensure asset data supports incident, change, and service request workflows within Ivanti.
• Establishes and matures IT Asset Management as a value-driven practice, enabling informed decision-making and lifecycle optimization.
• Strengthens audit readiness, CMDB integrity, and compliance posture.
• Supports Ryan's global growth by delivering scalable asset processes across regions.

Skills

ITIL knowledge

Ivanti Neurons experience

Strong communication

Analytical mindset

Education

Bachelor's degree in IT/Business or related field

Tools

Ivanti Neurons

Ivanti Asset Management

Job description

• Generous Personal Time Off (PTO) Benefits
• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
• Benefits Eligibility Effective Day One
• 401K with Employer Match
• Tuition Reimbursement After One Year of Service
• Fertility Assistance Program
• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

Why Ryan?

• Hybrid Work Options
• Award-Winning Culture
• Generous Personal Time Off (PTO) Benefits
• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
• Benefits Eligibility Effective Day One
• 401K with Employer Match
• Tuition Reimbursement After One Year of Service
• Fertility Assistance Program
• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Asset Manager is responsible for establishing, governing, and continuously improving Ryan's enterprise IT Asset Management practice in alignment with ITIL and Enterprise Service Management (ESM) principles. This role owns the full lifecycle of hardware and software assets across Ryan's global footprint, ensuring accurate data, financial transparency, audit readiness, and effective support of business services. The Asset Manager partners closely with IT, Finance, Procurement, Cybersecurity, and ESM teams to maximize the value of technology investments while reducing operational and compliance risk.

Duties and responsibilities, as they align to Ryan's Key Results

People

• Leads the IT Asset Management team as a core ESM capability, fostering collaboration across global IT and business teams.
• Provides guidance, standards, and enablement to regional support teams and asset specialists.
• Promotes a culture of accountability, data quality, and continual improvement consistent with ITIL practices.

Client

• Ensures enterprise-wide visibility into IT assets supporting Ryan's business services.
• Acts as the escalation point for asset-related issues impacting service delivery, audits, or financial reporting.
• Partners with stakeholders to ensure asset data supports incident, change, and service request workflows within Ivanti.

Value

• Establishes and matures IT Asset Management as a value-driven practice, enabling informed decision-making, lifecycle optimization, and cost control.
• Strengthens audit readiness, CMDB integrity, and compliance posture.
• Supports Ryan's global growth by delivering scalable, standardized asset processes across regions.

Education And Experience

• Bachelor's degree in Information Technology, Business Administration, or a related field preferred.
• 4 to 6 years of progressive experience in IT Asset Management, CMDB, or lifecycle governance within a global enterprise environment.

Computer Skills

• Strong skills in Microsoft Office 365, especially Microsoft Excel, Access, and Outlook.
• Strong knowledge of ITIL practices, with emphasis on IT Asset Management, Configuration Management, and Service Value System concepts.

Required Skills

• Demonstrated experience administering and operating enterprise asset management platforms, including Ivanti Neurons. Proven ability to analyze asset data, identify trends, and support decision making across IT, Finance, Procurement, and Security.
• Strong written and verbal communication skills, with the ability to operate effectively in a global, matrixed organization.

Certificates And Licenses

• I ITIL Foundation certification required. ITIL Practice Manager or other advanced ITIL certifications preferred. Certified IT Asset Manager (CITAM), Certified Software Asset Manager (CSAM), or equivalent certifications strongly preferred.
• Ivanti Neurons and Ivanti Asset Management certifications are a plus.

Supervisory Responsibilities

This position provides functional leadership and governance over enterprise asset management activities. The Asset Manager has one direct report, an IT Asset Management Specialist, and provides day-to-day guidance, prioritization, and oversight of asset management operations.

Compensation Pay Transparency

• For certain California based roles, the base salary hiring range for this position is $136,000.00 - $186,780.00
• For other California based roles, the base salary hiring range for this position is $125,000.00 - $171,270.00
• For Colorado based roles, the base salary hiring range for this position is $119,000.00 - $163,460.00
• For Illinois based roles, the base salary hiring range for this position is $125,000.00 - $171,270.00
• For other Illinois based roles, the base salary hiring range for this position is $119,000.00 - $163,460.00
• For Maryland based roles, the base salary hiring range for this position is $119,000.00 - $163,460.00
• For Massachusetts based roles, the base salary hiring range for this position is $125,000.00 - $171,270.00
• For other Massachusetts based roles, the base salary hiring range for this position is $119,000.00 - $163,460.00
• For New Jersey based roles, the base salary hiring range for this position is $136,000.00 - $186,780.00
• For New York based roles, the base salary hiring range for this position is $136,000.00 - $186,780.00
• For other New York based roles, the base salary hiring range for this position is $114,000.00 - $155,650.00
• For Washington based roles, the base salary hiring range for this position is $125,000.00 - $171,270.00

Equal Opportunity Employer: disability/veteran

#DICE