Asset manager

Artech Information System LLC; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading IT staffing company is seeking a candidate to join their Technology Asset Operations team in Charlotte, NC. This role involves assisting internal teams with software and hardware solutions management. Responsibilities include order processing, remediation activities, and maintaining accurate status updates. Strong organizational, problem-solving skills, and advanced Microsoft Excel capabilities are essential. Preferred qualifications include technology relationship management and software product management experience. Competitive compensation and growth opportunities are offered.

Qualifications

• Previous experience working with internal technology teams.
• Experience in production support roles.
• Basic understanding of distributed and mainframe environments.
• Ability to communicate with finance on remediation impacts.
• Track record of process and efficiency improvements.
• Strong Excel skills, including pivot tables.

Responsibilities

• Assist with ordering, evaluation, and management of software solutions.
• Perform data clean-up and remediation related to software management.
• Maintain status and next steps for remediation requests.
• Support internal teams with software order processing.
• Work on software entitlement validation.

Skills

Organizational skills

Problem solving

Effective communication

Microsoft Excel

Process improvement

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Description:

Additional Job Details:

• This position is part of the Technology Asset Operations (TAO) Software team, which provides the following services;
• Assists internal Wells Fargo Lines of Business (LOB) with ordering, evaluating and managing contractual obligations for data center software and hardware solutions.
• A successful candidate will show the capability to execute the following activities on a day to day basis:
• Collection and synthesis of inbound requests for software license install research and remediation.
• Proactively work on internal TAO remediation and data clean-up activities related to software ordering and management.
• Maintain accurate and timely status and next steps for all managed remediation requests.
• Assist internal LOB representatives in creating and processing software orders, evaluations and migrations for data center software and limited desktop titles.
• Work to assist with software entitlement validation.
• The ability to perform tactical duties, as well as think strategically and look at the big picture to improve and streamline processes.

Qualifications

Minimum Qualifications

• Previous experience working with internal LOB technology teams.
• Previous experience working in a production support capacity
• Experience working within distributed, mainframe or midrange computing environments (background can vary, basic understanding required)
• Ability to communicate effectively with finance department to understand financial terms and impacts of remediation activities.
• Track record of recommending and implementing process and efficiency improvements within a team in a fluid, ever-changing work environment.
• Strong demonstrated organizational and problem solving skills due to high volume and complexity of aggregate daily work across the team.
• Strong Microsoft Excel Skills, including pivot tables, advanced data validation and analysis tools

Preferred Qualifications

• Technology Relationship Management experience
• Software product or catalog management experience