Under minimal supervision, performs clerical, public contact, and technical work to support the activities of the Public Works Department. Work involves assisting in coordination of permit processes including work within the right of way, hauling, and house moving, preparing and distributing correspondence, and filing of various documents. Work also involves establishing location database for all infrastructure by field survey, assisting in developing cost for infrastructure to comply with GASB-34 standards, maintaining GASB-34 infrastructure data, updating data as improvements are made or new road segments are added to the State Road System, and establishing and maintaining roadway data files on each roadway within the City’s maintenance responsibility area. Employee also provides information and assists the public with inquiries regarding projects within the right of way. Employee must also exercise considerable tact, confidentiality, courtesy and firmness in frequent contact with property owners, developers, contractors and the general public. Reports to the Service Support Manager.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
- Assists in the preparation of and distributes project correspondence and documentation.
- Assists in coordinating the engineering programs and general inquiries by the general public.
- Researches, reviews, analyzes, and updates project plans.
- Completes follow-up to close permits.
- Assists in project records development and compilation.
- Prepares and maintains various records.
- Assists the general public with project and permit inquiries.
- Prepares damage assessment as needed.
- Receives and/or reviews various records and reports including typed letters and permits.
- Assists in preparing and/or processing various records and reports including permit, billing invoices, technical reports/drawings, and site plans.
- Refers to MUTCD, Roadway Design Manual, drainage manual, subdivision ordinance, site plan standard, CIP and budget, roadway standards, policy and procedure manuals, codes / laws / regulations, publications and reference texts, etc.
- Operates City vehicles and a variety of equipment such as computer, mobile communications, etc.
- Uses a variety of supplies such as clerical supplies, safety equipment, permit documents, etc. Uses a variety of computer software such as Microsoft Access, Microsoft Word, City System, Microsoft Excel, etc.
- Operates GPS locator system to establish infrastructure database.
- Interacts and communicates with various groups and individuals such as Assistant Director of Public Works, consultant engineers and developers, contractors, bonding companies, other City departments, and the general public.
- Answers the telephone and greets visitors, receiving inquiries and providing information or referring caller to proper official.
- Receives and distributes incoming and outgoing mail, as necessary.
Performs other related duties as required.
Graduation from a two-year college or technical school with major course work in civil engineering or a related field, and 3 to 5 years of experience in civil engineering, surveying or a related field; or any equivalent combination of training and experience which provide the required skills, knowledge and abilities. Requires a valid driver's license.
Knowledge, Skills & Abilities
- Knowledge of the City’s Right-of-Way management program.
- Knowledge of arithmetic, grammar, spelling and vocabulary.
- Knowledge of modern office practices and procedures.
- Knowledge of the organization and operation of the City Public Works Department.
- Skilled in the use of common office machines, including popular computer-driven word processing, spreadsheet and file maintenance programs.
- Ability to type accurately at a moderate speed.
- Ability to maintain a variety of clerical records and to compile data from such records.
- Ability to exercise tact, courtesy, patience and discretion in frequent contact with the general public.
- Ability to exercise independent judgment and initiative in completion of assigned tasks.
- Ability to establish and maintain effective working relationships as necessitated by work assignments.
- Ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar or divergent from obvious standards) of data, people or things.
- Ability to speak and/or signal people to convey or exchange information. Includes receiving instructions, assignments or directions from supervisors.
- Ability to read a variety of reports, records and forms, etc. Requires the ability to prepare reports, records and forms, using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style.
- Ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions in written, oral, diagrammatic, or schedule form.
- Ability to record and deliver information, to explain procedures, to follow oral and written instructions.Must be able to communicate effectively and efficiently in a variety of technical or professional languages including legal, real estate and tax terminology.
- Ability to utilize mathematical formulas; to add and subtract; multiply and divide; and performs calculations.
- Ability to inspect items for proper length, width and shape.
Ability to inspect items for proper length, width and shape.