Asset Disposition Specialist

Truist Financial; Lumberton (NC); On-site; USD 46,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Disability

401k plan

Paid vacation

Sick days

Paid holidays

Job summary

Truist Financial in United States is seeking an associate to process defaulted accounts secured by collateral and to assist with related paperwork and negotiations. The role emphasizes adherence to government regulations and bank policies, with interaction across clients, vendors, and internal teams.

You will use various systems to monitor workflow, maintain professional relationships, and meet performance metrics. A base salary and comprehensive benefits are provided.

Qualifications

• High school diploma/GED required.
• 1+ years banking, default, or client services experience.
• Ability to identify and resolve complex issues.
• Strong verbal, written and interpersonal skills; ability to work independently and multi-task.
• Proficiency with Microsoft Office and familiarity with internal systems.

Responsibilities

• Independently process accounts secured by collateral in various default stages to work toward resolution; prepare/review/analyze department reporting.
• Minimize risk by complying with Federal regulations, state laws, bank policy and unit procedures; identify/mitigate or communicate issues.
• Leverage multiple systems/tools to monitor and support appropriate outcomes/actions.
• Maintain positive, professional relationships with peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc).
• Meet/exceed monthly teammate performance metrics and department-level metrics as defined by manager.
• Support departmental controls for process adherence and KRI results.
• Evaluate accounts, system info and reporting to determine next steps.

Skills

Banking experience

Analytical thinking

Verbal and written communication

Independent work

Multi-tasking

Education

High school diploma/GED

Some college or Associates degree

Bachelor’s/Advanced degree (preferred)

Tools

Microsoft Office

Job description

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include escalated calls, payment negotiations, collaborate with vendors and internal business partners. Process required paperwork and use various tools and systems to help make decisions throughout the workflow.

Essential Duties and Responsibilities

• Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review and/or analyze department reporting.


• Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties.


• Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions.


• Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc)


• Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager.


• Support departmental controls for process adherence and KRI results.


• Evaluate accounts, system info and reporting to determine appropriate next steps

Qualifications

Required Qualifications:

• High school diploma/GED


• 1+ years of banking, default, and/or client services experience.


• Ability to identify and resolve complex issues


• Strong verbal, written and interpersonal skills, ability to work independently, and multi-task.


• Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems.

Preferred Qualifications:

• 1+ years Repossession, Foreclosure, or Default specific experience


• 2+ years of banking, default, and/or client services experience


• Higher level/secondary education, some college or Associates degree, etc.

The annual base salary for this position is $45,760 - $54,290.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

• Medical


• Dental


• Vision


• Life insurance


• Disability


• Accidental death and dismemberment


• Tax-preferred savings accounts


• 401k plan


• 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment


• 10 sick days (also prorated)


• Paid holidays

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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