Asset Disposition Specialist

Truist; Lumberton (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

401k plan

Vacation and sick days

Job summary

Truist in North Carolina is seeking a detail-oriented Recovery Specialist to process accounts in default secured by collateral, aiding the resolution process. You will follow regulations, review department data, and collaborate with internal partners to determine next steps.

The role emphasizes accuracy, communication, and independence, with daily use of internal systems to monitor cases, generate reports, and support negotiation efforts while maintaining professional relationships with clients

Qualifications

• High school diploma or GED required.
• 1+ years banking/default/client services experience.
• Identify and resolve complex issues; strong communication.
• Proficient in MS Office and internal systems.
• Ability to work independently and multi-task.

Responsibilities

• Independently process accounts secured by collateral in various default stages.
• Prepare, review and/or analyze department reporting.
• Minimize risk by complying with Federal regulations and Bank policies.
• Use multiple systems/tools to monitor and determine appropriate outcomes.
• Maintain professional relationships with peers, managers, clients and vendors.
• Meet or exceed monthly performance metrics as defined by management.
• Support departmental controls for process adherence and KRI results.
• Evaluate accounts and reporting to determine next steps.

Skills

Attention to detail

Independent work

Problem solving

Verbal & written communication

MS Office proficiency

Education

High school diploma/GED

Some college or Associates degree

Higher level/secondary education

Tools

Microsoft Office

Job description

The position is described below.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)

Please review the following job description: Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include escalated calls, payment negotiations, collaborate with vendors and internal business partners. Process required paperwork and use various tools and systems to help make decisions throughout the workflow.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• 1. Independently process accounts secured by collateral that are in varying stages of default to work towards resolution.
• 2. Prepare, review and/or analyze department reporting.
• 3. Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties.
• 4. Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions.
• 5. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc)
• 6. Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager.
• 7. Support departmental controls for process adherence and KRI results.
• 7. Evaluate accounts, system info and reporting to determine appropriate next steps.

Qualifications Required

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1. High school diploma/GED
• 2. 1+ years of banking, default, and/or client services experience.
• 3. Ability to identify and resolve complex issues
• 4. Strong verbal, written and interpersonal skills, ability to work independently, and multi-task.
• 5. Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems.

Preferred Qualifications

• 1. 1+ years Repossession, Foreclosure, or Default specific experience
• 2. 2+ years of banking, default, and/or client services experience
• 3. Higher level/secondary education, some college or Associates degree, etc.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

• All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• For more details on Truist’s generous benefit plans, please visit our Benefits site.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
• As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work.

About Truist

Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.