Asset and Configuration Analyst II

Centene Corporation; O’Fallon (MO); On-site; USD 37,000 - 67,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Hybrid/field/office schedule

Job summary

Centene Corporation seeks an IT Asset Management Specialist to track hardware and software assets from procurement through retirement. You will maintain CMDB data, enforce lifecycle policies, and support audits while coordinating with the Brentwood, MO depot and O'Fallon, MO data center teams.

The role requires experience with ITSM, ServiceNow, and asset repositories, plus the ability to work onsite with occasional cross-location travel.

Qualifications

• Bachelor's degree in a quantitative or business field; 2–4 years of related experience or equivalent.
• Knowledge of ITSM and ServiceNow tools; licensing agreements for software; IT Service Management processes.

Responsibilities

• Track hardware assets and software licenses to ensure compliance with vendor contracts and lifecycle policies.
• Maintain CMDB and asset management tools with accurate data and relationships.
• Provide KPI metrics and reporting on a scheduled and ad-hoc basis.
• Manage asset identification schemes, CI attributes, versioning, and dependencies in asset tools.

Skills

ITSM Knowledge

ServiceNow familiarity

CMDB knowledge

RFID inventory management

Education

Bachelor's degree in a quantitative or business field

Tools

ServiceNow

CMDB

RFID inventory tools

Job description

Business Area: Technology

Job Type: Full time

Position Purpose: Tracks and manages the IT (Information Technology) asset life cycle from selection and depreciation to retirement and replacement. Assists in identifying, controlling, recording, reporting, auditing, and verifying configuration items and asset records, including versions, baselines, constituent components, their attributes, and relationships.

Key Details: This is an onsite role supporting the Brentwood, MO Depot and O'Fallon, MO Data Center, with travel between locations as needed. This is not a remote or desktop support position. The focus is on infrastructure hardware, physical asset management, depot operations, data center readiness, ServiceNow data accuracy, RFID inventory, chain-of-custody documentation, and audit support. The role will require operation of material handling equipment. Candidates must be willing and able to obtain company-sponsored certification for equipment operation and comply with all applicable safety requirements.

• Plans, monitors, and records hardware assets and/or software licenses to ensure they comply with vendor contracts and asset life cycle policy requiring a very high level of attention life cycle detail.
• Applies a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) and other asset management tools throughout their life cycle
• Ensures effective management of the CMDB and Asset Management tools and the accuracy of content in the tools
• Provides KPI/metric information and standardized reporting on a scheduled and ad-hoc basis
• Defines and enhances schemes for identifying hardware and software-related assets as well as CIs (configuration items), including versioning and dependencies in the asset management tools, attributes, the contract management library, asset tables and the CMDB
• Manages inventory of CIs and assets (including dependencies and attributes), making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by teams within the tools to ensure compliance with vendor contracts
• Performs verification and audit of CMDB and other asset management toolset content; verifies software assets with license contracts, confirms hardware assets with actual inventory, and initiates corrective actions including reclamation
• Designs and improves processes relating to software and hardware asset management
• Creates, monitors and tracks requisitions through approval to the creation of the purchase orders and validates accuracy of incoming order
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 2 – 4 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills

One or more of the following skills are desired.

• Knowledge of Other: ITSM (Information Technology Service Management) and ServiceNow tools; licensing agreements involving software; IT Service Management processes including continuous improvement
• Experience with Other: CMDB and the specific business services that it supports
• Data center operations, including ServiceNow data accuracy, RFID inventory management, chain-of-custody documentation, and audit support.

Soft Skills

• Intermediate - Seeks to acquire knowledge in area of specialty
• Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Intermediate - Ability to work independently

License/Certification

• IAITAM (International Association of Information Technology Asset Managers) CITAM (Certified IT Asset Manager); CHAMP (Certified Hardware Asset Management Professional); CITAD (Certified IT Asset Disposal) preferred

Pay Range: $27.02 - $48.55 per hour

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act