Assessor / Recorder Support Services Supervisor (Departmental Promotional Only)

County of San Mateo; San Mateo (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

County of San Mateo is seeking an Assessor/Recorder Support Services Supervisor to oversee the office support staff in the Clerk and Recorder's Divisions. The role requires strong supervisory skills, adaptability, and the ability to motivate staff toward shared goals.

The ideal candidate has extensive knowledge of technology, proven project coordination experience, and the ability to manage priorities in a dynamic environment. A background in public service and data-driven processes is essential.

Qualifications

• Three years of experience providing office support in an Assessor, County Clerk, or Recorder's Office.

Responsibilities

• Plan, schedule, assign, and monitor the work of the unit.
• Assist in hiring and training of staff.
• Evaluate employee performance and participate in corrective action.
• Develop and implement improved procedures and forms.
• Provide input into budget and goal-setting processes.

Skills

Supervisory leadership

Project coordination

Change management

Staff training

Conflict resolution

Education

Three years office support in Assessor/Clerk/Recorder Office

Tools

Office software

Records management systems

Job description

The Office of the Assessor-County Clerk-Recorder and Chief Elections Officer is seeking an Assessor/Recorder Support Services Supervisor to oversee the office support staff and activities in the Clerk and the Recorder's Divisions of the office.

In this position, the Assessor/Recorder Support Services Supervisor will have the opportunity and responsibility to:

• Plan, schedule, assign, and monitor the work of the assigned unit
• Assist in the hiring and training of assigned staff
• Evaluate employee performance and participate in employee corrective action and other personnel decisions
• Perform complex, technical, difficult, and specialized support work related to the assigned area
• Develop, recommend, and implement improved operating procedures, forms, and work processes
• Provide input into budget and goal-setting processes
• Answer inquiries and resolve conflicts and complaints
• Research and compile operational and statistical data and information
• Perform related duties as assigned

The person hired for this position must have strong supervisory skills, be enthusiastic about and adapt easily to change, and be able to inspire and motivate staff members toward completing shared goals.

Ideal candidate

• Utilizes effective supervisory skills
• Has a strong working knowledge of technology and automated systems
• Has a strong background in and proven record of coordinating complex projects, including managing timelines and meeting deadlines
• Has the ability to establish a course of action for self and others to accomplish immediate and long-term goals
• Has proven experience motivating staff to excel
• Provides unique, innovative perspectives to existent procedures, opportunities, and problems
• Can make sound, firm decisions but allows for alternative approaches if decisions are ineffective or if new information is presented suggesting that an improvement can be made
• Ensures that staff members establish positive working relationships with others and provide high quality service
• Has a full understanding of the work that occurs in the Clerk and Recorder's Divisions
• Identifies and prepares in advance to cope with anticipated fluctuations in workloads
• Demonstrates a positive and flexible attitude when dealing with changing assignments and priorities

Education and Experience

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is three years of experience providing office support in an Assessor, County Clerk, or Recorder's Office.

Knowledge of

• Supervisory principles and practices including work planning, scheduling, review, evaluation, corrective action, and employee training
• Policies, procedures, and terminology related to the assigned functions
• Codes, laws, ordinances, and regulations related to the areas assigned
• Office administrative practices and procedures including records management
• Business arithmetic including percentages and decimals
• Business letter writing
• Correct English usage including spelling, grammar, and punctuation
• Business data processing principles and the use of word processing or personal computer equipment

Skill/Ability to

• Plan, assign, supervise, review, and monitor the work of others
• Develop training programs and train others
• Ensure that deadlines and work goals are met
• Use initiative and sound judgment within established guidelines
• Deal effectively with members of the legal profession and the public
• Interpret and apply rules, policies, and procedures
• Analyze and resolve varied office administrative problems
• Organize and maintain files and records
• Conduct research
• Prioritize work and perform multiple activities
• Independently compose and type letters, forms, and other documents
• Make arithmetic computationsEstablish and maintain effective working relations with others
• Operate standard office equipment

The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

TENTATIVE RECRUITMENT SCHEDULE

Closing Date: Tuesday, November 18, 2026 at 11:59 PM PST

Application Screening: Wednesday, November 19, 2026

Panel Interviews: Thursday, December 17, 2026

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community.