Assessment & Taxation Technician 2, Special Programs (DART)

Multnomah County; Portland (OR); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Paid parental leave

Wellness programs

Job summary

Multnomah County’s Department of County Management (DCM) seeks an Assessment & Taxation Technician 2 to maintain records, process deferral programs, review applications, and answer taxpayer inquiries, ensuring accuracy and compliance with Oregon statutes.

Work location is onsite at the Multnomah Building in Portland with a schedule Monday–Friday; telework is currently routine, shifting to a hybrid model with three in-office days by July 1, 2027, and eligibility to work in Oregon or Washington.

Qualifications

• A high school diploma or equivalent.
• 3 years of professional experience in administrative support, encompassing customer service, document management, including filing and retention, document review, and follow-up procedures to obtain missing information.
• Ability to pass a background check.
• Must be a licensed driver in the state of Oregon or Washington, as this position will require the use of a personal vehicle to conduct field inspections.

Responsibilities

• Maintain records and process special assessments for Farm/Forest and alike deferral programs while adhering to Oregon Statutes and Special Programs’ procedures.
• Consult with property owners regarding special assessments/exemptions and procedures as it relates to special programs related issues.
• Follow with taxpayers on needed documentation.
• Review applications and income questionnaires for completeness and accuracy.
• Process various land actions and perform calculations for maximum assessed values (MAV).
• Process advanced tax slips.
• Generate reports and provide information to customers.
• Handle customer inquiries and complaints.

Skills

Customer service

Detail-oriented

Independent judgement

Organizational skills

Education

High school diploma

Tools

CAMA system

Job description

Pay Range and Compensation

Pay Range: $29.29 - $36.03 Hourly

Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Job Details

Department: Department of County Management (DCM)

Job Type: Regular

Represented Exemption Status: United States of America (Non-Exempt)

Closing Date: October 11, 2026

Job Profile: 6451 - Assessment & Taxation Technician 2

Overview

At the Department of County Management (DCM), the public service we carry out is essential to the operation of Multnomah County as a government, as well as an employer. The Division of Assessment, Recording, and Taxation (DART) strives to ensure the stability and quality of life for our community by providing local government with the revenues necessary to fund essential services. We pride ourselves on providing reliable, responsive, personal service to the public and our co-workers. As a team, we are committed to being good stewards of public resources while creating a safe and inclusive environment for employees, customers, and the communities we serve.

“The primary role of DART staff members is to carry out the functions of the Assessor’s Office in a manner that is friendly, respectful, resourceful and willing in order to create an environment of safety, trust and belonging for all.”

Responsibilities

• Maintain records and process special assessments for Farm/Forest and alike deferral programs while adhering to Oregon Statutes and Special Programs’ procedures.
• Consult with property owners regarding special assessments/exemptions and procedures as it relates to special programs related issues.
• Follow with taxpayers on needed documentation.
• Review applications and income questionnaires for completeness and accuracy.
• Process various land actions and perform calculations for maximum assessed values (MAV).
• Process advanced tax slips.
• Generate reports and provide information to customers.
• Handle customer inquiries and complaints.

Ideal Attributes

• Ability to apply Oregon statute and regulations as it relates to this role
• Ability to perform intermediate math calculations
• Detail-oriented with strong organizational skills
• Strong drive for excellent customer service
• Demonstrate a strong commitment to providing an inclusive and equitable experience to a diverse customer population and those you work with
• Ability to work independently and exercise independent judgement

Minimum Qualifications / Transferable Skills

• A high school diploma or equivalent
• 3 years of professional experience in administrative support, encompassing customer service, document management, including filing and retention, document review, and follow-up procedures to obtain missing information
• Ability to pass a background check
• Must be a licensed driver in the state of Oregon or Washington, as this position will require the use of a personal vehicle to conduct field inspections

Preferred Qualifications / Transferable Skills

• Experience reviewing documents presented to determine compliance with ORS and other regulations
• Experience explaining how the OR Property Tax system works and how values are determined
• Experience navigating the Computer Assisted Mass Appraisal (CAMA) system
• Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Work Location and Schedule

Schedule: Monday - Friday; there may be some scheduling flexibility, including start and end times.

Telework Status: At this time, the position is designated as routine telework with plans to transition to a hybrid work schedule that requires three in office days, effective no later than July 01, 2027. This designation of telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.

Work Location: This position works onsite at the Multnomah Building, 501 SE Hawthorne Blvd, Portland, OR 97214.

Benefits

Multnomah County offers an exceptional benefits package, including employer funded retirement savings; health and dental insurance at very low cost to full time employees and their dependents; paid parental leave; wellness programs; a focus on work life balance; and much more. Find more details on our benefits website.

Diversity and Inclusion

At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics.

The EEO Know Your Rights poster is available for your reference.

Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Additional Company Information

We provide a wide array of essential services including health, community justice, roads, elections, libraries, jails, bridges, tax and assessment, marriage licences, animal services, mental health and addiction services and more. Our organization’s top priority is to meet the many needs of our residents.